Brown-Daub Kia

I went to brown daub last weekend looking to trade in my car and look for something newer. I worked with Scott who was super friendly and very knowledgeable. For me, the salesperson I work with can make o car and look for something newer. I worked with Scott who was super friendly and very knowledgeable. For me, the salesperson I work with can make or break my overall experience and he made it very worthwhile. I appreciated all of his input and we were able to narrow down some options for me. I would definitely recommend this dealership, and him as a salesperson specifically to anyone I know. More

This place was amazing. I had a great experience with Greg Lopez. He gave me an awesome tour. I will recommend this place to everyone I know. They helped me when I thought I could not be helped. Greg Lopez. He gave me an awesome tour. I will recommend this place to everyone I know. They helped me when I thought I could not be helped. More

Salesperson Manny was great and found me the car I really wanted. I also delt with Andrew the finance manager and he was also very helpful. Overall I left with the car I wanted. I got the money I wanted fo wanted. I also delt with Andrew the finance manager and he was also very helpful. Overall I left with the car I wanted. I got the money I wanted for my trade in. The overall service was great and I would buy from them again. More

I WAS AT BROWN DAUB KIA ON SATURDAY,AND LET ME START BY SAYING THE SERVICE WAS EXCELLENT. MY SALESMAN MANNY TOLD ME I WOULD BE DRIVING A NEW CAR OFF THE LOT,AND GUESS WHAT.. I DID. HE GOT ME OUT OF MY PAYM SAYING THE SERVICE WAS EXCELLENT. MY SALESMAN MANNY TOLD ME I WOULD BE DRIVING A NEW CAR OFF THE LOT,AND GUESS WHAT.. I DID. HE GOT ME OUT OF MY PAYMENTS ON MY OLD BUSTED CAR AND PUT ME IN A 2012 MINI VAN FOR LESS THAN WHAT I WAS PAYING FOR MY 2008 SEBRING. NEEDLESS TO SAY IF YOU WANT A DEALERSHIP THAT SAY WHAT THEY MEAN AND MEAN WHAT THEY SAY BROWN DAUB KIA IS WHERE YOU WANT TO GET YOUR NEXT CAR. THANKS MANNY AND G.M.JOSEFA More

I always feel welcome when I walk into this dealership. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. More

THE SEVICE WAS VERY SATISFYING AND PROMP, I DID NOT MIND WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD TO REPLACE 4 NEW TIRES, AND HAVE MY GEAR REPLACED. I AM READY FOR THE WINTER WITH A SMILE, THANK YOU More

I just need to express what a Fantastic job the above mentioned employees did to put my wife and I behind the wheel of our brand new Kia sorento. My wife is a IV infusion nurse who travels extencively to mentioned employees did to put my wife and I behind the wheel of our brand new Kia sorento. My wife is a IV infusion nurse who travels extencively to take car of her patients and with winter coming I wanted to insure that she would be safe and have a car that would get her where she needs to be With her patients who count on her..From the time we walked into the dealership to the time they handed us the keys for our new car the Brown-Daub Kia team form top to bottom went above and beyond to do what ever it took to make this happen and we we're treated like family.They all we're very friendly and professional. And we noticed it was"nt only us but everyone who walked through the door was treated the same way.There's a local commercial that say's if we can't beat the competiters price we'll just give you the car. Well at Brown-Daub if they can't work a deal and put you in a car then it can't be done.Thanks again to Manny, Jason, Jose, Mike and the entire family at Brown-Daub you guy's are the best. More

I'm happy with the car I got, though I was disappointed to learn that it had been in an accident at the tail end of the buying process. I will say that they went to great lengths to try to rem disappointed to learn that it had been in an accident at the tail end of the buying process. I will say that they went to great lengths to try to remedy the situation. Just be sure to ask for the carfax report. More

I came into your dealership because of some positive reviews i read and I POSITIVE they were written by your employees because they could not be MORE incorrect. Let me start off by saying the only brigh reviews i read and I POSITIVE they were written by your employees because they could not be MORE incorrect. Let me start off by saying the only bright spot is your service advisor Troy Haydt! (He did what was necessary to fix what was wrong). Now to the bad..... I came in with a specific set of criteria and after some very sloppy sales presentations I was presented with an offer and terms that met NONE I REPEAT NONE of my criteria so I declined, after an hr of managers meeting, discussing, and such (BTW, I saw them laughing and cavorting between themselves when i was told they were on the phone working with my bank. I was approached by a floor manager (Andrew, I believe) and told that it looked good and they were just finishing the process... After he left, i waited another few miinutes before they brought the "OK" and the paperwork to me, I signed the paperwork (I had to read the terms because the salesman DIDNT know them). I was then approached by their "site manager" who tried to bully me into buying extended this and that and when I said no he told me that he considered me a "D CUSTOMER" because I didn't take my familys safety (i was not very happy by now) into account... After 3 HOURS of being there I got to leave with my new 2013 KIA Soul... I immediately took it to a good friend of mine (an ASE certified mechanic) to look it over for me... He noticed a small "crease" near the rear tire well so I called the dealership immediately, THEY WERE CLOSED! In any case, I called promptly at 8am the next morning and reported the issue, I was told by the salesman to bring it down and they would note it and have it fixed. I showed up there a few hrs later and a manager came out (different guy) who assured me the issue would be fixed at no cost to me but told JD to come out and physically note it... He came out and told me in no uncertain terms that this was not there and being I drove the car off the lot it was my responsibility... I told him that I was assured by his manager this would be fixed so he backed down. I went home and waited a week til they called me to schedule my 1st (and only complimentary) oil change. I asked them about the "crease issue" and they told me they needed to look into it as nothing was noted in my file. I was called back a WEEK LATER by a service advisor asking me to bring it in so they could LOOK AT IT.... I did, and they told me they would set something up, it wasnt until another week and a half passed when they called me and asked when i could drop it off. I asked them how long it would take and they told me 2-3 DAYS....!!!!!!! I said i would need a rental or something and I didnt think I should have to pay for it, the service advisor told me "they dont usually do that" and she would have to look into it for me..... I got a reminder call in about 10 more days about my scheduled oil change so I flipped a lid, having not heard back and called and and left them a very heated message, within 5 minutes I got a phonecall from Troy (above mentioned) saying he would handle the arrangements personally and I had the cars oil change and crease fixed in 7 days!!!! I live 35 miles from that dealership but have a KIA dealership less than 1 mile from my work so I asked Troy if I could take it there for oil changes and any warranty issues, he said he would hate for me not to come down there but he understood the commute and yes it would be no issue at all for them so for my 2nd oil change I dropped it off over at Lehighton Chrylser KIA (after discussing arrangements with their service manager Scott) and was surprised when they called me to question a dashboard light????.... Seems a light was on (it had been on that day since the day I bought it) and I told Scott that I was told the light was supposed to be on as it was a seatbelt airbag active indicator light... EXACTLY what my salesman JD had told me. Scott told me that that was incorrect and the wires had been CUT. I asked him why Brown Daub hadnt mentioned that to me and he seemed puzzled so I called them to check. I talked to Troy and he said nothing was noted in my file but per my explanation it was definitely WRONG. He told me to have it fixed and if there was any charges to let him know immediately. Scott told me he would take care of it and is bringing my car to me at work as I am typing this.... In closing ... STAY AWAY FROM BROWN DAUB KIA!!!!!!.... Nothing but headaches! They are not knowledgeable! They are not courteous! They are not ANYTHING TOM RING says they are. I will NOT hesitate to put my name on here so they (Brown Daub KIA) will know that this is a "REAL" review by an actual customer! All they have to do is see car purchases and match the date the car was sold (Friday May 31st) and the salesman (JD) and the car 2013 KIA Soul. Bill To BDK... feel free to contact me if you dispute this as I know these reviews are read More

They were very friendly, and they worked every possible option to get us approved for financing when our credit wasn't the best. We actually had a good experience there option to get us approved for financing when our credit wasn't the best. We actually had a good experience there More