Brown-Daub Kia

I felt special I recommend this dealership! My husband and I in the past had done a lot of business with them. My husband has passed away and I came here by myself a I recommend this dealership! My husband and I in the past had done a lot of business with them. My husband has passed away and I came here by myself and I am so pleased with my purchase and your staff Chris Heather and Michele Thank You for still having the greatest dealership! Sincerely Susan H Post More

Sales is awesome service behind the ball AJ was my salesman he was awesome. After the sales experience the service has not kept. 1st oil change I had to call several times to secure an appoin AJ was my salesman he was awesome. After the sales experience the service has not kept. 1st oil change I had to call several times to secure an appointment as my time is very short and can’t just drop in. The 2nd oil change I used the app no call back, called no call back, after 3 days I got persistent and called and called until I got a hold of Steve the new general manager. He secured an 11am appointment. I was at the dealer at 10:45am and did not get my car until 1pm for an oil change and rotation. People came in after me and left before I did. My experience with service so far has not matched the sales experience. Also I know Kia usually does a car wash with the oil change they didn’t even offer it. Very disappointed. More

Thanks Graig Garrison is excellent Thank you for your attention and for being aware of the details to provide me with an excellent service tthanks you Graig Garrison is excellent Thank you for your attention and for being aware of the details to provide me with an excellent service tthanks you More

Excellent Service Department Never had a bad experience with the service at Brown-Daub Kia. From our 2012 Optima to our 2019 Sportage the service and customer service has been gre Never had a bad experience with the service at Brown-Daub Kia. From our 2012 Optima to our 2019 Sportage the service and customer service has been great. Back in 11/2018 we were looking for a new car and the sales department was not that helpful. We wound up buying the car elsewhere but come back for the service. You don't hear that too often. It is usually the other way around. I have since heard that the re-vamped the sales department. I definitely recommend this dealership. More

Service Experience Great service. The people I dealt with are friendly and knowledgeable. The wait time for my car was pretty accurate as I had a lot of work done that Great service. The people I dealt with are friendly and knowledgeable. The wait time for my car was pretty accurate as I had a lot of work done that day. More

New car purchase A very good experience...Gabrielle was a pleasure to deal with, very personable...as well as the rest of the staff...A J was very informative about th A very good experience...Gabrielle was a pleasure to deal with, very personable...as well as the rest of the staff...A J was very informative about the technicality of the car More

I like dealing with the service people, especially Bill Pilz Also honest about things car needs. Their friendliness is excellent . Will keep coming back. They get me in and out in the shortest amount of time Also honest about things car needs. Their friendliness is excellent . Will keep coming back. They get me in and out in the shortest amount of time More

inspection Unfortunately went in for tire change from snow tires and yearly inspection. was told brakes would pass but highly recommended to have brakes replaced Unfortunately went in for tire change from snow tires and yearly inspection. was told brakes would pass but highly recommended to have brakes replaced. the cost is always so high. we go to dealership as recommended always for car, but not sure if my loyalty to brown daub is noticed. seems like any other place. customers are not recognized. sad .... we have purchased 4 cars from you. SAD........ More

Wonderful. Craig is the best.,,,been coming here for 7 year See above. Craig and his team are the best. Always friendly and professional. My service guys for 7 years. Convent and speedy appointments are See above. Craig and his team are the best. Always friendly and professional. My service guys for 7 years. Convent and speedy appointments are made whenever I call More

Service Experience I was very pleased with the professional handling of my service experience. All the work was completed as requested better than was expected. The Soul I was very pleased with the professional handling of my service experience. All the work was completed as requested better than was expected. The Soul is a great car. More