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Brown-Daub Kia

Easton, PA

4.8
3,055 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 3,055 reviews

October 27, 2024

Convenient location. Friendly employees. Nice assortment of cars to choose from. No hassle dealing. Easy to make an appointment. More

by EVIE.ECKHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thanks, Evie, for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

October 25, 2024

I’ve been a customer for about 8 years at least. Never had a problem til now. I have contacted them twice never got anything back from them . I brought my car in for service new tires n wheel alignm More

by herndondeborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

October 25, 2024

Excellent staff! !! And service!!! Gabrielle is awesome!! She is very knowledgeable!!! This is my third Kia Soul!!! Love them!! More

by Phyllis Anastasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Brown-Daub Kia responded

Thank you so much, Phyllis, for your kind words for Gabrielle and for taking the time to leave us this wonderful feedback!

October 24, 2024

Service is always quick and friendly. Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Brown-Daub Kia responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Replaced my engine, car overheated a day later. Took it in, they never put the cover on the engine, replaced the fluid, and properly reattached the lines that supply coolant to the engine. A week l More

by JDMOORE4386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Parr General Manager/Vice President 610.829.3009

October 20, 2024

Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More

by DANNYRRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Brown-Daub Kia responded

Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2024

Leasing my new Sorento was quick and easy. Warren was terrific. He made sure I understood how all my features worked, and took time to help me set up the Kia app. Overall wonderful experience. More

by DuaneB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Brown-Daub Kia responded

Thank you for sharing your experience with us, Duane! We're happy to hear it went well and truly appreciate your feedback.

October 18, 2024

Great service. Explain everything they do and what may be needed on future visits. Been going here for about 15 years. No issues. More

by tgrube7896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2024

The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More

by JAMESGANG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Brown-Daub Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 15, 2024

I looked at a number of new cars and different dealerships before finding the right one at this dealership. Great experience, low pressure and the salesman Bill was very knowledgeable on all the v More

by nesila1826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
lindsey barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Brown-Daub Kia responded

We are very happy to hear Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit.