Back

Brown-Daub Kia

Easton, PA

4.8
3,023 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
Contact Dealership

3600 William Penn Hwy

Easton, PA

18045

Directions

By Type

Showing 3,023 reviews

May 01, 2020

Re-Inspection for Windshield Replacement and Oil Change As always, the guys in the service department were super friendly, helpful, timely, and performed excellent work on my vehicle. P.S. to management - m More

by smarymsza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty, Jim Mullen
May 04, 2020 -

Brown-Daub Kia responded

Thank you so much for sharing your experience with the service team!! Hope you are staying safe and healthy!!

April 30, 2020

Dealer did a very good job under difficult conditions to provide a very good customer experience. I would recommend the dealership to my friends and family. I would buy from them again. More

by gslysko
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Parr
May 04, 2020 -

Brown-Daub Kia responded

It's definitely been an adjustment, and we appreciate your business! We hope you are enjoying your vehicle and staying safe and healthy!

April 30, 2020

Solid Integrity There was an issue with a refund. I brought it to the dealership's attention and Shawn Parr correted it immediately. I was very impressed with the p More

by Scott Farr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr
May 04, 2020 -

Brown-Daub Kia responded

Hi Scott - Please give our General Sales Manager a call at 610-829-3035. Thank you!

May 13, 2020 -

Scott Farr responded

I spoke directly with the General Sales Manager. There was an administrative error made, due in large part because of COVID-19 mitigation/work at home. Understandable, given current uncertainty. He was VERY helpful and asked that I re-forward the paperwork. I did so and received the check in the mail a week later. This level of customer follow up and responsiveness elevates to 5 stars.

April 29, 2020

Car inspection and oil change Car service was done in a timely manner. Car was dropped off the night before which made things more convenient. Only con was that my car was parked More

by mjjung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who worked on my car.
May 04, 2020 -

Brown-Daub Kia responded

Thank you for the feedback! We apologize about the parking situation and will do better next time! Stay safe!

April 27, 2020

Bought my Kia Sorento here back in 2011 and have been here ever since. At this dealer their #1 goal is the customer satisfaction at every visit. Kind and courteous people that always go above and beyond More

by baker-924121
Recommend Dealer
Yes
Employees Worked With
Olivia Eckley was awesome 5 stars, Craig Garrison, Kevin Raub, Scott Daugherty
May 04, 2020 -

Brown-Daub Kia responded

That's wonderful to hear! Thank you for sharing your experiences and remaining a loyal Brown-Daub Kia customer! We appreciate it greatly!

April 25, 2020

Everyone was professional and understanding went an extra mile to help me complete my purchase and the service department I’ve been working with for year never had any issues very kind and reliable More

by becky31181
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Heather Piro, Kevin Raub, Scott Daugherty, Jim Mullen
May 04, 2020 -

Brown-Daub Kia responded

Thanks for the great feedback, we appreciate it! We look forward to assisting you in the future!!

April 23, 2020

Job well done As always, my experience was perfect. your people did their jobs with no problem at all. Very thorough and efficient. Got done what I needed and tr More

by kiltonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
May 04, 2020 -

Brown-Daub Kia responded

Thank you for sharing your experience about the service department! It's our goal to complete your services as efficiently as possible while being a thorough as possible! Thanks again! See you on the next visit!

April 23, 2020

My car was taken back right away and ready in a hour like I was told. The car was washed and vacuumed and I appreciated that. Scott was very friendly and made sure I left 100% satisfied, which I was. More

by Ladygirl
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
May 04, 2020 -

Brown-Daub Kia responded

Happy to hear that everything went quickly and to your satisfaction! We look forward to serving you for many years to come! Thank you for sharing your experience!

April 21, 2020

Friendly and curious staff wait time none took me immediately and was done when told it would be also they washed my car so look better More

by GLAWS324
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Garrison, Kevin Raub, Steve Parr, Trina Petroni , Kyle Arcury, Scott Daugherty, Jim Mullen
May 04, 2020 -

Brown-Daub Kia responded

Thank you for sharing your experience!! We appreciate it!!

April 20, 2020

Always dependable in getting the job done right the first time. Customer waiting area is spacious and has several benefits including tv, coffee, wifi, and a private office area of you wish to do work while w More

by MB18045
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
May 04, 2020 -

Brown-Daub Kia responded

Excellent to hear - thanks so much for your feedback!

...
181
...