Back

Brown-Daub Hyundai

Easton, PA

4.9
464 Reviews

3901 Hecktown Rd

Easton, PA

18045

Directions

By Type

Showing 464 reviews

April 03, 2014

What a pleasant experience very easy to work with. Arvind was very honest and I feel like I got the best deal. They had the car I wanted with the options I wanted. I recommend this dealer to anyone More

by Sunkentoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvind Patel
March 24, 2014

Working with Frank to purchase our new Sonata's was a great experience. We originally stopped to purchase a car for my husband. Since we did not know much about the Hyundai's, we relied on Frank to help More

by myturn1158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 19, 2014

I rate my experience at the Phillipsburg Easton Hyundai a 5 because the customer service was excellent, I left in a car better than what I had in mind when I arrived and I felt that my salesman Travis did wh More

by AshLauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 12, 2014

There were several issues that caused a big delay in finally getting the van permanently in my possession---none of them because of customer service or any individual. In fact, customer service was exc More

by slimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2014

Frank Stalsitz was friendly, honest, and did his best to give us a deal we were happy with. Nick Graver was equally friendly and knowledgeable and got us through the financing part in no time. Both are as More

by Euripedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Graver
February 18, 2014

After making multiple calls to the dealership I made an appointment and drove over 2 hours to check out a used vehicle. When arriving I actually received a call asking if I was still coming although I was More

by triplehhh812que
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Watson, Jonathan Altman
Mar 05, 2014 -

Brown-Daub Hyundai responded

Dear triplehhh812que, we truly apologize for the issues that you had experienced during your visit. The day of your visit was the day following a 20+ inch snowstorm and many of our vehicles had to be carefully dug out by machine and by hand. With over 300 vehicles in stock the snow removal process took longer than we had originally anticipated, as we had drifts up to the roofs of vehicles and everyone was helping in the process. Due to our focus being placed on the snow removal and having "all hands on deck" outside we truly apologize for not acknowledging you in the showroom. Moving forward, there are applicable state and document fees that are required and often uncontrollable by a dealer. State registration fees, temporary license plates and other items may be required regardless of which state you may choose to register the vehicle or whether you pay cash or finance. Regardless of what the circumstances were, we do strive for better customer service than you received and we obviously dropped the ball and for that I apologize. Please feel free to contact me directly in the future. Thank you, Eric Watson

February 07, 2014

It was a very simple process.... 1- I knew the value of It was a very simple process.... 1- I knew the value of the car 2-I had my max limit of a down payment ready to put down. 3-I did homework on the Gene More

by BrettBrinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvatore Luizza
February 03, 2014

Brought my first Hyundai at Lehigh Valley Hyundai and was having problems getting a response from my salesperson after the sale. Decided to stop in Phillipsburg because we were in the area. Donnie took an ho More

by Stephey108
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
January 31, 2014

After having my car totaled I had to start shopping for a new car. Arvind was my sales person. He made the car buying experience easy and comfortable. I found an amazing deal on a beautiful car and I couldn' More

by Pieretti10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvind Patel
January 24, 2014

Donnie and Nick made our purchase a pleasant experience. Donnie did a great with the sales end and Nick made the paper work quick and painless. ?? to both of them. We would recommend this dealership to fa More

by Cmdubosky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Graver
...
44
...