
Broudy Nissan
Ardmore , OK
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Just had my oil changed today. Great customer service. Everyone in service Dept was friendly and helpful. Got my car right in when I wanted. I waited on my car and didn’t take long Great customer service. Everyone in service Dept was friendly and helpful. Got my car right in when I wanted. I waited on my car and didn’t take long at all. Always take my car to Broudy Nissan for anything we have to have done More
Brought a vehicle in and service department diagnosed a bad A/C compressor was the reason the A/C quit. At a different date left the vehicle for compressor change out and A/C still didn’t work. The next op bad A/C compressor was the reason the A/C quit. At a different date left the vehicle for compressor change out and A/C still didn’t work. The next opportunity to return the vehicle it was diagnosed as bad a compressor so #2 was changed out and when it was function test by service tech diagnosed #3 compressor was bad so # 4 was installed. Upon picking up the vehicle the A/C was obviously not blowing normal temp air for a max A/C selection. Similar as if you had the temp blend selector set evenly between cold and hot. After consideration on what to do as a customer I decided that this problem may be outside of this service departments capabilities. The car has been in the shop with another locally preferred mechanic and when an accurate diagnosis of the vehicle A/C is given I can share the information so that it could be used in training sessions within your organization. I would suggest to verify the problem that arrives with a vehicle will fit the assigned techs experience. Don’t set anyone up to fail and cause a customer a 4 digit bill that they will never recover for a problem that was not fixed. More
My experience was beyond wonderful, professionalism , informative, the greatest interpersonal skills shown from entire Brody Team. I recommend Broudy to everyone and anyone. informative, the greatest interpersonal skills shown from entire Brody Team. I recommend Broudy to everyone and anyone. More
Took truck in for battery issue to see about warranty. They did cover the passenger side and thankful for that. I would of thought they would see the low air pressure warning on the dash as well, but did They did cover the passenger side and thankful for that. I would of thought they would see the low air pressure warning on the dash as well, but didn't bother with that, More
From the moment I was greeted from the time I left was treated like they care about you. treated like they care about you. More
I am traveling and my Nissan rogue was due for service they took my car right away and serviced and washed it and replaced the air filter and wipers the folks there were very nice and helpful they took my car right away and serviced and washed it and replaced the air filter and wipers the folks there were very nice and helpful More