Brotherton Cadillac

Please never shop at Brotherton Cadillac of Renton. They sold us a damaged 2024 Cadillac CT5. Underneath the front bumper was damage taped up with electrical tape to try and hide the damage. My wife t They sold us a damaged 2024 Cadillac CT5. Underneath the front bumper was damage taped up with electrical tape to try and hide the damage. My wife took the Cadillac to the car wash and huge pieces of tape started hanging off the bottom of bumper. Spoke with ARUN VAIDYANATHAN GENERAL MANAGER asked him why it was not disclosed the car was damaged. He asked me why my wife and I didn't climb under car to inspect car. I told him we have bought several new cars and never had to climb under the car to inspect under for damage.. Expected the dealership to be more honorable and disclose they had damaged the car. After a long heated discussion he agreed to swap the car for a new one. Took four months to get new CT5 to the dealership. He told us to drive the one we had until the new one arrives and he would switch cars with us. He called to let me know car had arrived. He changed what he had promised and told me we would now have to trade car in on the new car not just switch it out. We made four payments on damaged car totaling $2,244.44. We lost all the money making these payments. PLEASE NEVER DEAL WITH ARUN FOR ANYTHING. HE WILL NOT TELL YOU THE TRUTH AND DO A TYPICAL BAIT AND SWITCH. HE GIVES CAR SALES PEOPLE A BAD NAME. More

Recently bought my 1st Cadillac from here. I think it must have been the best car experience I've ever had. Drew Dussault was there from beginning to end and made it effortless and quick. He w I think it must have been the best car experience I've ever had. Drew Dussault was there from beginning to end and made it effortless and quick. He worked with his team to get me the car sooner than expected and showed me that I was important. Everyone there made me feel welcome and was considerate of my time. I will Definitely be telling everyone about the great experience! More

A week ago I traded-in my vehicle for a newer one @ Brotherton Cadillac. Aman was our salesman and he did a fantastic job in helping us find a very good car. His customer service is excellent and he ma Brotherton Cadillac. Aman was our salesman and he did a fantastic job in helping us find a very good car. His customer service is excellent and he made us feel at home. Kelly also did a wonderful job with the paper work. Thank you so much Aman and Kelly More

Purchased a new vehicle from Brotherton Buick GMC last week. Started the process on the phone with Drew Dussault, and continued over several weeks as we awaited the vehicle getting to the dealer. Drew i week. Started the process on the phone with Drew Dussault, and continued over several weeks as we awaited the vehicle getting to the dealer. Drew is great to work with, professional, responsive to phone calls, and kept us posted to the extent possible. When the vehicle arrived, he let us know right away so we could get the planning and paperwork in place. Drew and the finance team made the whole process pleasant and seamless. We highly recommend this dealership and working with Drew. More

Aman Atwal, has great customer service skills. He sold my wife and I 2 beautiful cars. He did an awesome job. Aman helped us through the process. He was very responsive and took care of any qu He sold my wife and I 2 beautiful cars. He did an awesome job. Aman helped us through the process. He was very responsive and took care of any questions or requests. I'd recommend Aman to any prospective customers. More

I recently purchased a pre-owned Kia from Brotherton and was impressed with the entire process. Despite not being a GMC vehicle, the staff at Brotherton thoroughly inspected it and ensured it was in excelle was impressed with the entire process. Despite not being a GMC vehicle, the staff at Brotherton thoroughly inspected it and ensured it was in excellent condition. My sales associate, James Taylor, was a pleasure to work with. He was knowledgeable and always available to answer any questions I had. The finance department, led by Kim, was also excellent. I highly recommend Brotherton to anyone in the market for a vehicle. Their customer service and attention to detail are unparalleled. Thank you, Brotherton, for a wonderful experience! More

Came with my brother to just shop around and end up looking no further. Our salesman James Taylor was top notch made it nice and easy. Brotherton is great place to purchase your next car. looking no further. Our salesman James Taylor was top notch made it nice and easy. Brotherton is great place to purchase your next car. More

Today was one of the best car buying experiences I've had. Stopped by today without an appointment to meet with Drew Dussault. Drew was busy when I arrived so he introduced me to another salesman so I di had. Stopped by today without an appointment to meet with Drew Dussault. Drew was busy when I arrived so he introduced me to another salesman so I didn't have to wait. I appreciate the respect for my time. The other salesman was Earl Davis, Earl was exceptional at his job and made sure that my needs were met. Drew stopped by several times to check in on the process and to see if I needed anything. The entire purchase took way less time than I anticipated, I loved the no pressure salesmen approach by both Drew and Earl. Thank you both for your professionalism and your service. I failed to mention that while at the dealership the owner Mr. Brad Brotherton stopped by to say hello. An overall genuinely nice guy.. Thanks again Curtis. More

My husband and I had the pleasure of working with Ashlie to purchase a truck and it was the easiest car buying experience either of us have ever had. She really made us feel comfortable and didn't push anyt to purchase a truck and it was the easiest car buying experience either of us have ever had. She really made us feel comfortable and didn't push anything on us and it really felt like she was on our side during the whole process of going back and forth with numbers. We couldn't be happier with our truck and so happy to have been able to work with her! More

I worked with Drew Dussault and he was amazing. He worked with me quickly and was flexible with his time. He answered all my questions and was very responsive. I would recommend him to anyone loo He worked with me quickly and was flexible with his time. He answered all my questions and was very responsive. I would recommend him to anyone looking for someone you can trust to take care of you. And no pressure! More