Brotherton Cadillac NW

Amazing Experience Marc, Damon and Tari were amazing from start to finish. My wife and I are very busy and they delivered a new 2015 escalade to our home for us. We dr Marc, Damon and Tari were amazing from start to finish. My wife and I are very busy and they delivered a new 2015 escalade to our home for us. We drove the car and found it was the perfect car for our family. Damon and Tari came to our home and did all paperwork and presentation of the options of our new car. I would highly recommend this store. This is our second escalade from this dealer and they always impress me! More

The "White Glove Treatment" Purchasing our first Cadillac from Tari Jones at Doug's NW Cadillac was truly a good break from the normal car buying experience. From the initial gr Purchasing our first Cadillac from Tari Jones at Doug's NW Cadillac was truly a good break from the normal car buying experience. From the initial greeting we quickly hit it off, finding common interests and sharing similar life experiences; we started a customer dealer friendship. My wife and I wanted an ATS with specific features that fit our budget. This was not an easy task, but to no surprise, Tari and his team were willing to do anything to accommodate our requests. Within 24 hours Tari found the most gorgeous black diamond tri-coat ATS with black leather all the way down in Salem, Oregon. Tari and his team had it delivered next day. When picking up the car, Tari gave us his signature "White Glove Service" and it was pure "Awesomeness!" So, if you're looking to put a "Dream In Your Driveway," go see Tari at Doug's NW Cadillac and tell him the Jury's sent you. More

I had an awesome experienced with this dealership!! Ron Johnson great man! For a new buyer with zero credit they really took their time and work with me. They know what they're doing and make you feel comf Johnson great man! For a new buyer with zero credit they really took their time and work with me. They know what they're doing and make you feel comfortable. I'd go back and send everybody I know to this dealership! THEY ARE THE BEST! More

The GM was very helpful in resolving an issue I had. I had some issues with the sales staff, but they were resolved by Marc's helpful attitude. had some issues with the sales staff, but they were resolved by Marc's helpful attitude. More

We purchased a used 2002 Escalde from Dougs . We were on vacation from Montana to Washington and we found this car ,we got a graet trade in value. We were leary of a out of state purchase on a car with an a vacation from Montana to Washington and we found this car ,we got a graet trade in value. We were leary of a out of state purchase on a car with an as is no warranty. We were assured that it had been checked out and we would have no problems.So we left on a 500mile test drive. We had no problems it was a awesome ride home.However when we got home the Escalede was leaking tranny fluid horribly,so we called Dougs and they said to get it looked at and they would cover the cost of the repair.Now that is above and beond . I cant think of anybody who would be willing to fix a used car that is 500 mi from the dealership and sold as is no warranty.We have had no problems since and love the car more everyday.Whan it comes time i will drive to Dougs and purchase another. Thank you Dougs. More

I never take polls or answer surveys but I need to this time. I am in my mid fifties, have owned several cars, vistited several dealerships and repair facilities in my life. Never have I felt more at home time. I am in my mid fifties, have owned several cars, vistited several dealerships and repair facilities in my life. Never have I felt more at home than at Dougs. These people not only care about taking care of a car but also taking care of the customer. One of the Service Consultants once told me once that fixing the car is one thing but fixing the customer and their understanding of the car was another. These guys go out of their way to explaine what is happening with my cars (4 of them) and what needs to be done all in terms that even I can understand. When they are done it always comes back to me clean! The same goes for the sales department. The most peasureable experience I have ever had. If your car needs repair, service or you are buying a car you owe it to yourself to visit these people. More