Brotherton Cadillac NW
Shoreline, WA
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Showing 77 reviews
Randy is the best Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac. Visit them and you will be pleased. More
Customer Service The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or unexpected service needs - consistently A+ More
Easiest CTS-V I've ever purchased! I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walke I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walked me through all the features of the new car. He made the sales / negotiating process very simple and straight forward and had the car ready and waiting for me when i was ready to purchase. The entire dealership staff was polite and made you feel like family. More
CT6 purchase Andrew Lee is extremely well informed about all the features of our new car. Additionally, he is able to convey this knowledge in a language that tho Andrew Lee is extremely well informed about all the features of our new car. Additionally, he is able to convey this knowledge in a language that those of us that our electronically challenged can understand, He covered the operation of the car in great detail and has also followed up with 2 phone call to see if we had any additional questions. We would readily recommend Doug’s Cadillac and Andrew to those looking for a new car. More
Terrific experience I drove 1.5 hrs. to look at a 2017 CTS Cadillac premium luxury with 3500 miles on it. This courtesy car was beautiful and I saved about $12000 compar I drove 1.5 hrs. to look at a 2017 CTS Cadillac premium luxury with 3500 miles on it. This courtesy car was beautiful and I saved about $12000 compared to another offer from a Cadillac dealer for the exact same car. They even beat prices posted on Consumerreports.org. The only difference was the mileage. The customer service was the best. Robert Duitch was wonderful. He was very patient while explaining all of the features and he was knowledgeable and professional. He truly wanted to give me a good deal. Even the owner, Marc Ikegami made me feel special. I couldn’t recommended any dealer more highly!!! More
Best Cadillac dealer in Western WA Great service and treatment that you would expect as an owner of a Cadillac. Randy was straight forward with me on where we were at with service work, Great service and treatment that you would expect as an owner of a Cadillac. Randy was straight forward with me on where we were at with service work, and followed thru with communication as he promised. Great people at Doug's Cadillac. More
Fabulous service I always get fast, friendly, accurate service from Doug's Cadillac. I trust this dealership. They get the highest score for integrity. A place I ca I always get fast, friendly, accurate service from Doug's Cadillac. I trust this dealership. They get the highest score for integrity. A place I can trust my car with. Billie Short More
Purchase at Doug’s Cadillac Have been hunting for a used ATS since mine was stolen josh and brad helped me get just the right one. Service has always been fantastic but now I hav Have been hunting for a used ATS since mine was stolen josh and brad helped me get just the right one. Service has always been fantastic but now I have experienced the sales team wh was wonderful def will recommend More
A Friendly Place I always enjoy my service visits there, It's comfortable and the employees are friendly and professional and the work is first class and the car is c I always enjoy my service visits there, It's comfortable and the employees are friendly and professional and the work is first class and the car is clean and sparkling when finished. Oh, and the coffee is great too! More
Accomadating Car was done when I was told it would be done, Happy with the service. Will continue to use this service center. It is nice to have a rental car avail Car was done when I was told it would be done, Happy with the service. Will continue to use this service center. It is nice to have a rental car available to use. More