Back

Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

Sort by
June 16, 2023

Ensure that your mechanics know the product (make, model, year) they are working on. I should not have to bring my vehicle back to the dealer after service because the mechanic is unaware or does not know ho More

by dcrsa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jun 19, 2023 -

Brooksville Ford responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (352) 419-0810 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 15, 2023

there was an Initial error on costs but corrected upon questioning, involved a warranty issue. More

by pro060157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don
Jun 19, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Very efficient polite very personable. I have been going to them since 2004. Everyone is very nice More

by Patricia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jun 19, 2023 -

Brooksville Ford responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Brooksville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2023

I can't say enough about AutoNation in Brooksville, Florida. Every body from the top on down gives me a great amount of RESPECT. That means a great deal to me. I have bought 2 trucks and a car, from th More

by Bo Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 15, 2023 -

Brooksville Ford responded

Hi Bo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

I left as an extremely happy customer! Chip is always so personable and goes above and beyond in making sure things get done fast and efficiently. More

by Shana227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Wood
Jun 15, 2023 -

Brooksville Ford responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2023

You inconvenienced me when I could have had the work done locally. You sent me out of town. More

by pegweber14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jun 14, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to leave us feedback Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (352) 419-0810 to discuss what we can do to help. .

June 08, 2023

service was prompt and excellent. I dropped off my truck for service at 1100, by 1400 I got a call from Alan telling me it was ready for pickup! More

by bud.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jun 12, 2023 -

Brooksville Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Bob, Brandy, Anthony, and Tony were excellent in taking care of the problem I had with our Ford Explorer. More

by mike.ginn56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Brandy, Anthony, Tony
Jun 09, 2023 -

Brooksville Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 02, 2023

AutoNation ford of brooksville got me a appointment very quickly Chip was very helpful an got my problem solved very quickly they have my business More

by fran_timney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jun 05, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 25, 2023

AutoNation has always been honest and timely when doing any repairs and/or any service maintenance. More

by jlynncw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
May 29, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
8
...