Brooksville Ford - Service Center
Brooksville, FL
615 Reviews of Brooksville Ford - Service Center
I always get great service at Autonation Ford in Brooksville. My service advisor, Alan Sarne, initially calls me to give me a list of repairs, if any, with costs and estimated time of repair. He als Brooksville. My service advisor, Alan Sarne, initially calls me to give me a list of repairs, if any, with costs and estimated time of repair. He also called daily on a recent lengthy repair program to update the progress made. I highly recommend their service department. More
Highly recommend this location! Delbert was an excellent Service Advisor and will be recommending him to others. Service was fast and efficient, truck runs great!! Happy customer 🤩👍 Service Advisor and will be recommending him to others. Service was fast and efficient, truck runs great!! Happy customer 🤩👍 More
The technician Emma was great and very polite. The dealership has the most friendly people and always is kept up clean.Mr Alan was a great guy to work with dealership has the most friendly people and always is kept up clean.Mr Alan was a great guy to work with More
Not goodAll changes savedi had an appointment Not good All changes saved i had an appointment for 10 am for an oil change. i arrived at 9;30 am and checked my car in. at 10;45 Not good All changes saved i had an appointment for 10 am for an oil change. i arrived at 9;30 am and checked my car in. at 10;45 i asked when my car would be ready and was told about an hour and a half longer . a asked if they started on the car yet and they said no. i had them bring the car up and left with no oil change. i purchased the car there new and expect better service than that i will find another ford dealer in the future that wants and appreciates my business . You're rolling now - got any more to add? More
Todd is amazing at what he does. He goes above and beyond to help customers get what they want and need. He takes time to work with you and is very knowledgeable in this business! I was very impressed and pl to help customers get what they want and need. He takes time to work with you and is very knowledgeable in this business! I was very impressed and pleased with the help I received from him. Autonation Ford should be very proud to have him by their side. I would totally recommend him to my friends and family! Thank you Todd! More
Very good to very bad quickly Brought in my 2016 Truck for a bad 4x4 relay switch. Allen in the service was excellent but upon picking my truck up 4 days later ( no rush on my part Brought in my 2016 Truck for a bad 4x4 relay switch. Allen in the service was excellent but upon picking my truck up 4 days later ( no rush on my part) I clearly saw my truck was mudded. Mud slung inside my wheel wells, all up and down the body. Not sand from a rain ride, but mud. I told the service woman and she offered a free detail but I was more upset someone took my truck to dig into mud. Didnt even hide it. Worst part is when a sales man walked by (Tim worsley) and i told him of the problem he laughed and informed me to bring my truck to the ford dealer I bought it from. More
Auto Nation Ford Brooksville The service department head my tires on my Fusion way over inflated witch would cause tire wear vibration poor traction on safe conditions thay did no The service department head my tires on my Fusion way over inflated witch would cause tire wear vibration poor traction on safe conditions thay did not follow manufacturer recommend tire inflation thay could have harmed me and my family thay could not fix the vibration the service department and Dealership sucks some one needs to know about this More
Third time lucky....... very slim Took my ford in for air conditioning service and repair Jan 2016, back again in Aug 2016, and again in Oct 2016, costing me over $3500.00, for the sam Took my ford in for air conditioning service and repair Jan 2016, back again in Aug 2016, and again in Oct 2016, costing me over $3500.00, for the same problem. Each time they said it was something different, may be they got it wrong the first and second time, whats the odds they got it right this time........very slim......be warned More
"SERVICE" I have been bringing my 2004 Lincoln here for service since my purchase here in 2004. I have always received efficient caring service. Wayne Bonin I have been bringing my 2004 Lincoln here for service since my purchase here in 2004. I have always received efficient caring service. Wayne Bonin always took care of me until his retirement. Now, I am fortunate to have Billy Neidecker making sure my Lincoln receives special care. More