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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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August 04, 2023

Brandi the service advisor that I dealt with was great! The sales team at Autonation Ford has been great in the past. More

by Challman904
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 08, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (352) 419-0810 to discuss what we can do to help.

August 01, 2023

I purchased my Ford Ranger here and the sales and finance staff was a pleasure to deal with. I returned for service and found the service staff to be friendly, knowledgeable and also a pleasure to deal with More

by joelagasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Aug 07, 2023 -

Brooksville Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Everyone at Autonation Ford was pleasant and knowledgeable. The diagnosis and work on my vehicle was completed quickly and efficiently. More

by gmanancy13
Recommend Dealer
Yes
Employees Worked With
Service employee
Aug 07, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

I'd like to thank Chip for getting my parts in on a timely manner and getting my truck back on the road. This is the 3rd time we've used him, has always gone above and beyond to make sure I'm back on t More

by Shana227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Wood
Aug 07, 2023 -

Brooksville Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Brooksville. If you ever need help, just give us a call. Happy motoring!

July 23, 2023

Was the 3rd dealership I visited, wonderful parts person who knew just what I needed, after I produced the proper identification he ordered my key, which arrived in a timely manner. Picked up the key and t More

by chris51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jul 23, 2023 -

chris51 responded

Fabulous service on my Jayco Camper.

July 21, 2023

Brandy in service department, courteous and professional, got my truck serviced, in and out, very reasonable amount of time. More

by duanebittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jul 26, 2023 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

signed in online for service asked for oil change, do not rotate tires and front end aliment. Got to sertvice department and all they had on the list was oil change, glad I dropped it off earlier so i got to More

by crllmb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Bob
Jul 26, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

July 20, 2023

Have used AutoNation Ford in Brooksville exclusively for service and repairs of my autos since moving here in 2016. I trust service advisor Don Schumaker explicitly for advice on needed service/repairs on m More

by rdmcsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Schumaker
Jul 24, 2023 -

Brooksville Ford responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 15, 2023

Don in the service department has been our contact for years. He understands the needs of our business to keep our trucks on the road and makes the time with the service department techs to get our vehic More

by David Amundsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Jul 19, 2023 -

Brooksville Ford responded

We are pleased to hear you had such a positive experience with us, David! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Went in for recall and service, all associates were very friendly and helpful. Thanks you. More

by bobalink1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sarne service representative.
Jul 19, 2023 -

Brooksville Ford responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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