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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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August 29, 2023

Knowledgeable and professional staff with a genuine concern for my vehicle. Top notch service without trying to push any further or unnecessary services. More

by MadManMerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
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Sep 03, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

Even when they are slammed busy, service has time to do a good job. No complaints, and my truck is back on the road again, Thanks Autonation. More

by ROB90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy, always helpful, TY
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Sep 03, 2023 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2023

Quick, friendly professional service. Would do business with them again. Staff responded to questions in a timely manner. More

by Rossloiscpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Sep 01, 2023 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

Autonation employees are very helpful whether you're there for servicing your car or purchasing one. I've purchased several cars from them and wouldn't hesitate to go back once again. More

by shppkl
Recommend Dealer
Yes
Employees Worked With
Alan Sarne & Michael (sales)
Report | Print
Aug 30, 2023 -

Brooksville Ford responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Brooksville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 20, 2023

Very impressed at the service turnaround. Courteous staff that is very helpful and friendly. Will be back in the future! More

by ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip in service department
Report | Print
Aug 25, 2023 -

Brooksville Ford responded

Hi Ginger, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2023

The employees in the service department were professional and courteous. The waiting area was clean.. More

by rexieroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Aug 19, 2023 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 14, 2023

The service was great. I delivered auto to service and a gentleman took me home and When car was done he pick me up The auto was ready as I was told it would be and the pr More

by cargerco62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Aug 17, 2023 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

Muy mal negocio por la parte de servicio te dicen que tu carro tiene algo y no es real y cuando les reclama te dicen que el carro tiene otro problema y no son capaces de ayudar al cliente More

by Carlos amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se el nombre
Report | Print
Aug 17, 2023 -

Brooksville Ford responded

Hi Carlos, we are deeply disappointed by your experience at AutoNation Ford Brooksville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (352) 419-0810 to discuss what we can do to help.

August 07, 2023

Alan and the service team did a great job getting my truck ready for pickup More

by christopher.brown1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Aug 11, 2023 -

Brooksville Ford responded

Hello Christopher, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

August 04, 2023

I have been dealing with Autonation Ford for 12 years and been very satisfied. Don is always there to take care of my service. More

by spttrsni900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don and Alan
Report | Print
Aug 08, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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