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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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March 02, 2022

As I have indicated several times I could go much closer to home to have service completed on my vehicle. I choose to go back to AutoNation because Alan Sarne always makes sure I get the best service. It More

by moe
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Lou Pepe
Mar 05, 2022 -

Brooksville Ford responded

Hi Moe, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Brooksville. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

easy to make a service appointment for our SUV or Truck , have not had any issues dealing with the service department More

by Annedonnfitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Mar 05, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2022

This is the best dealership. We would not go to any other Ford dealer. Simply the best. More

by Duck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Mar 02, 2022 -

Brooksville Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 28, 2022

Service person (Brandy) is the best person I have ever worked with in a Service Department! She is an asset to this organization! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 03, 2022 -

Brooksville Ford responded

Hi Bobby, thank you for your kind review; we are happy to pass along your comments to Brandy here at AutoNation Ford Brooksville! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 25, 2022

The price was almost Forty dollars more here than at Villages Ford, for the same service More

by rmonroe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Pepe
Feb 25, 2022 -

rmonroe2 responded

The price was nearly forty dollars more than what I paid for the same service at the Villages Ford

February 25, 2022

Was great to work with got my truck in fast for recall. Also serviced while there. More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Feb 28, 2022 -

Brooksville Ford responded

Hi Allen, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 23, 2022

Chris was an excellent salesman and the service guys are very helpful. Have had my car back for service twice and response was excellent. More

by Clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Allen
Feb 26, 2022 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

I am very satisfied with the service I received. Again, thank you very much much. More

by cd4515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Feb 25, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

THEY ARE THE BEST! ! Autonation Ford Brooksville is the archetype of how a dealership should look, run , staff, and provide for customer service. I went in for standard More

by jafangio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Lou Pepe
Feb 25, 2022 -

Brooksville Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Brooksville. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2022

Amazing service! Every single employee we came in contact with during our service was wonderful. They had to keep my car for 4 days to fix recalls so I automatically More

by Kbrown0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Feb 26, 2022 -

Brooksville Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

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