Brooksville Ford - Service Center

Autonation Ford Brooksville has been my goto dealer for service for a long time. Alan Sarne and the service center have been wonderful with taking care of me and my truck. I bought my truck at a different, service for a long time. Alan Sarne and the service center have been wonderful with taking care of me and my truck. I bought my truck at a different, closer, dealership but when I wasn’t happy with that dealer I found Alan and Autonation. Because they have been so amazing with servicing my truck, they will be my first stop when I start looking for a new vehicle. More

Very slow service. Had a 2pm appointment and my truck wasn’t taken in for service till 2:40pm. Why make an appointment? Had a 2pm appointment and my truck wasn’t taken in for service till 2:40pm. Why make an appointment? More

Brandy is on top of her game absolutely love the service I get when Brandy is my service manager very informative and show concern about your vehicle well done I get when Brandy is my service manager very informative and show concern about your vehicle well done More

My many years of using this deal have always met and or exceeded my expectations. exceeded my expectations. More

Great experience with service. Don was excellent. Will definitely do business there again in the future. Don was excellent. Will definitely do business there again in the future. More

My service advisor Brandy is one outstanding person and young lady She goes out of her way to give the best service to her customers. The young gentleman who serviced my car was outstanding along with C young lady She goes out of her way to give the best service to her customers. The young gentleman who serviced my car was outstanding along with Clause my Mechanic. I give Auto Nation a 5 plus star. I have been going there since 2014 with no problems. More

I was there for about one and a half hour for an oil change and tire rotations. Which I think is reasonable. I have always had my vehicle serviced at Autonation Ford. I purchased my vehicle in St. Pe change and tire rotations. Which I think is reasonable. I have always had my vehicle serviced at Autonation Ford. I purchased my vehicle in St. Petersburg and had it serviced there until my move to New Port Richey where the Brooksville location was the closest one. One thing I noticed between the 2 dealerships, is that unlike the St. Pete location, Brooksville does not place a paper mat on the floor of my car or a plastic seat cover. These items were then removed when my car was driven up to the waiting area for me to pay and drive off. I really hope that the Brooksville dealership considers doing this in the near future. On another note, they have a nice outside covered area with seating for waiting on your car. It was a beautiful day weather wise so I didn't mind the wait. Don S. and the staff were courteous and pleasant to deal with. My second negative comment is their credit card machine. It lays flat and being on the short side, I was on my tip toes to try and read it. I tried lifting and tilting it and the data disappeared. I highly suggest that the organization consider putting them on a tilted metal stand secured to the counter to avoid such issues. More

Very friendly group of people who are ready to help. Great customer service at a good price. Great customer service at a good price. More

Oil change and tire rotation took 1 1/2 hours. Tire pressure light came on when driving home, 15 psi low on 2 tires. Disappointed in that. Customer service is good. Tire pressure light came on when driving home, 15 psi low on 2 tires. Disappointed in that. Customer service is good. More

Waited 3hrs to get a ride back to pick up car then the bill wasn’t ready another25 min only to see they charged me for a pre paid oil change they happily refunded though then went to go to a chemo appt an bill wasn’t ready another25 min only to see they charged me for a pre paid oil change they happily refunded though then went to go to a chemo appt and found that same tire they just replaced was flat another trip to Autonation it was the stem. Don is our service manager who is usually great not so much this time and the price to replace the rim $1262.00 wat outrage sent shocking. Always had a good experience our 4th we bought 3rd fusion fist time we were totally disgusted and very disappointed and shocked at Dons reaction to all and not really caring. I am so sry O have to complain about Don had already been an ace to us. Has put a sour feeling I. Us More