Brooksville Ford - Service Center
Brooksville, FL
615 Reviews of Brooksville Ford - Service Center
Fast and courteous service. I needed to have a sensor replaced and it was done in no time .Ask for Chip in service and he will take very good care of you. I also found the sales I needed to have a sensor replaced and it was done in no time .Ask for Chip in service and he will take very good care of you. I also found the salesman who sold my car to me. Nice to see a friendly face and he took me to see the new cars I inquired about Need a new or used car ask for Nate .He is the best thing about this dealership ! More
Service on my vehicle was performed within the time promised. Alan was super friendly and helpful with making sure I was updated throughout the time my car was there. I never felt pressured to do ext promised. Alan was super friendly and helpful with making sure I was updated throughout the time my car was there. I never felt pressured to do extra work to my car that was suggested. Will definitely take my car back. More
I took my vehicle in for its "30,000 Mile Service" but after reviewing my invoice, it doesn't appear that all of the elements of that service were actually performed? The invoice listed Transmission Servi after reviewing my invoice, it doesn't appear that all of the elements of that service were actually performed? The invoice listed Transmission Service, Cooling System Service, and Fuel System Service (all of which I agreed to based on my conversation with the service advisor) but it didn't include several of the items that are listed as being part of the 30,000 mile service (such as replacing the engine air filter and fuel filter, lubricating all hinges & latches, door locks & door weatherstrips, and inspecting & lubricating steering linkage, suspension & driveshaft.) I can't help but feel the 30,000 mile service was overlooked once I agreed to the more expensive services. More
Great place to bring your vehicles. The staff is caring and friendly. They are always willing to try to help with any possible issues that you may have. They keep you informed about wha The staff is caring and friendly. They are always willing to try to help with any possible issues that you may have. They keep you informed about what you may need without pushing extra services. More
Never got status or estimate for my repairs. When I first called for status nobody even knew my car had been left for repairs. They didn't know anything until the end of Day 1 and by then it was When I first called for status nobody even knew my car had been left for repairs. They didn't know anything until the end of Day 1 and by then it was too late to work on it. The 2nd day I never heard from them until late in the day. By then I was totally frustrated. I will not come back to Autonation again even though That's where I purchased my car. I was almost in tears. More
Very friendly and knowledgable staff. Service done promptly and well. Never try to push services, tell yu what you need and let you decide. Service done promptly and well. Never try to push services, tell yu what you need and let you decide. More