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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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June 16, 2022

Fast and courteous service. I needed to have a sensor replaced and it was done in no time .Ask for Chip in service and he will take very good care of you. I also found the sales More

by renadancer47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate - Chip - Bob
Jun 17, 2022 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2022

Service on my vehicle was performed within the time promised. Alan was super friendly and helpful with making sure I was updated throughout the time my car was there. I never felt pressured to do ext More

by Bulls05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jun 16, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 15, 2022

I took my vehicle in for its "30,000 Mile Service" but after reviewing my invoice, it doesn't appear that all of the elements of that service were actually performed? The invoice listed Transmission Servi More

by mbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 16, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 14, 2022

When I took my fusion in for service. The service personel were friendly and professional. The work was completed timely and well More

by swhitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy and don
Jun 14, 2022 -

swhitman responded

yes

Jun 15, 2022 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

Great place to bring your vehicles. The staff is caring and friendly. They are always willing to try to help with any possible issues that you may have. They keep you informed about wha More

by lawillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumaker, Daniel
Jun 14, 2022 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

June 13, 2022

Never got status or estimate for my repairs. When I first called for status nobody even knew my car had been left for repairs. They didn't know anything until the end of Day 1 and by then it was More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan, Bob Grey
Jun 13, 2022 -

Brooksville Ford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (352) 419-0810 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 12, 2022

Don Schumaker is always very friendly and helpful in getting the service my car need. More

by princeave
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Jun 13, 2022 -

Brooksville Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 10, 2022

Very friendly and knowledgable staff. Service done promptly and well. Never try to push services, tell yu what you need and let you decide. More

by rmirro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don schumaker
Jun 13, 2022 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 09, 2022

They are always courteous they let me know when it's going to be ready if there's a problem and offer me options if the need is there. More

by ewhite27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember their names.
Jun 10, 2022 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2022

Great customer service. Scheduling is easy. Repairs completed on time. Affordable prices. Overall fantastic dealership! More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jun 10, 2022 -

Brooksville Ford responded

Hello Jen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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