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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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July 07, 2022

Everyone is always so awesome at Autonation Brooksville. They always go above and beyond, in every department. Thank you! More

by Jenna.flaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, Chris, Mr. Glass
Jul 10, 2022 -

Brooksville Ford responded

Hi Jenna, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 03, 2022

We chose this dealership because of the personalized, friendly, and prompt service. We have owned two Ford trucks and have had them serviced at two other dealerships. We also owned a 2020 Escape and ha More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jul 05, 2022 -

Brooksville Ford responded

Hi Jane, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2022

Always a pleasant experience! Don and the other attendants in the service department are very helpful and considerate. Never had a problem. More

by pak5602
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don
Jul 05, 2022 -

Brooksville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 01, 2022

Brandy Mckelvy is an outstanding Service Advisor. She kept me informed as to what needed to be done and the options I may wanted to consider. She contacted me on a regular basis as to the progress of More

by tom.slider53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy McKelvy, "D", Spencer
Jul 04, 2022 -

Brooksville Ford responded

Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 25, 2022

Chip Wood is always delivering great customer service, communication and a caring attitude. Service techs are always leave our truck clean when finished and are detailed with their work. Thank you Auton More

by dkasler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Wood
Jun 28, 2022 -

Brooksville Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 24, 2022

Good quality Customer Service, and Service in general to consumer...... Very professional and organized on my day of Service.... More

by sscrivens50.ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 26, 2022 -

Brooksville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Have always received prompt service, professional I very seldom make an appointment but am taken care of promptly More

by s.hepburn
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Don Shoemaker
Jun 26, 2022 -

Brooksville Ford responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Very satisfied with the service and communication chip wood did a great job trying to figure out More

by richardmarrero..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip wood
Jun 26, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

All was taken care of but time wise I think a little too long of a waiting time. When u make an appointment for 830 and it takes almost 2 hours for a oil change and tire rotation that's not good in my book More

by Sha
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 20, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Very professional. Fast great service. Brandy is always wonderful. She is attentive and helpful of all my auto needs. More

by Bluetampagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Mckelvy
Jun 17, 2022 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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