Back

Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

Sort by
July 29, 2022

Chip was amazing to work with and went above and beyond to make me happy! The service was professional, fast, and efficient which is all a customer can ask for. More

by Destinationunknown227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Wood
Aug 02, 2022 -

Brooksville Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2022

Alan gave a professional service and was very customer focused the whole time. I will definitely make this the dealer of choice…..thanks again 👍 More

by Geezer1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 31, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

Service Rep Brandy, was awesome! Helpful, friendly and professional. Brandy and her team provided excellent service! More

by kecksv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Jul 29, 2022 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

i am very pleased with AutoNation ford Brooksville , my Rep Brandy was amazing as always, my mechanic did amazing, i am very pleased all around i needed a lot of work on my vehicle they were prompt, and Br More

by Darlene farrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Jul 29, 2022 -

Brooksville Ford responded

Hello Darlene, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 21, 2022

Reliable quality work ,quick turnaround time ,quick appointment time ,knowledgeable staff they got the job done More

by Lighthousepapers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 24, 2022 -

Brooksville Ford responded

Hi, thank you so much for your positive comments about AutoNation Ford Brooksville! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

I dropped my truck off on a Saturday and called to pick it up nine days later and they did not even process my paperwork so I had to wait one more day for them to call me and tell me they could not do the More

by fpfmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip and Bob
Jul 24, 2022 -

Brooksville Ford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Brooksville. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (352) 419-0810 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 19, 2022

Clean, convenient, and Service Department first rate along with the employees! Waiting room very pleasant. More

by Miss pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service and Daniel mechanic.
Jul 20, 2022 -

Brooksville Ford responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 20, 2022 -

Miss pat responded

Awsome service!!

July 18, 2022

Courteous, efficient. The work was done in a timely mannor. The part had to be ordered, very fast service More

by Patricia77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip
Jul 21, 2022 -

Brooksville Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Very pleasant experience, professional people and everything on our HUGE list was taken care of. Certainly will be a returning customer. More

by Happy driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior, the tech Paul in parts, Chip, the service writer.
Jul 21, 2022 -

Brooksville Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 18, 2022

I took my truck in for a routine oil change. I complained about a burning smell after driving my truck. Klaus( my mechanic ) found an oil leak and he was able to fix my truck in 2 days!!!!!! Kla More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shumaker and Klaus. Also Megan of Hertz.
Jul 21, 2022 -

Brooksville Ford responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
29
...