Brooksville Ford - Service Center

Had appointment for recall on expedition walked into service center and was greeted by Alan. He was very friendly and helpful in getting it done and vehicle back same day. Also Anthony with courtesy van service center and was greeted by Alan. He was very friendly and helpful in getting it done and vehicle back same day. Also Anthony with courtesy van was very prompt at dropping me off at house and picking me up. Just want to thank them again the experience was very smooth and efficient. More

Everyone is so helpful and informative when I bring my car in for service! I trust this business and would recommend them to my friends and family! car in for service! I trust this business and would recommend them to my friends and family! More

Always the Best Service, Helpful and Knowledgeable. My Ford Edge is almost 8 yrs old and looks brand new. Don Schumaker has been my Service Advisor for as long as I can remember. He is an absolute plea My Ford Edge is almost 8 yrs old and looks brand new. Don Schumaker has been my Service Advisor for as long as I can remember. He is an absolute pleasure to deal with and so are all the rest of the group if you have a question to ask. I actually look forward to going there! More

I went up to the dealer to get my last free oil change and rotation. The people there are always friendly and got me in right at my scheduled time. My service writer was Alan and I told him about my elec and rotation. The people there are always friendly and got me in right at my scheduled time. My service writer was Alan and I told him about my electric mirrors on my truck while my truck was in service. I have been having issues with them not folding in at times. No sooner did I get home and he told me they will have them here in the morning, so I went back the next day, and they had my new mirrors installed in 1/2hrs time. Although I live about 35mi away from this dealership, I will continue to come here for my services. Thanks!! More

Oil change and tire rotation were done efficiently and on time. Staff was professional, knowledgeable and friendly. time. Staff was professional, knowledgeable and friendly. More

Service center was very helpful and quick with responsive texts back. Gave info needed in timely manner and very patient with me and trying to figure out my options. I appreciate Brandy McElvy for all her ti texts back. Gave info needed in timely manner and very patient with me and trying to figure out my options. I appreciate Brandy McElvy for all her time, she was so helpful! More

As always, our service was good, However, we had to wait for a long time, but we knew Brandy would take care of our service. for a long time, but we knew Brandy would take care of our service. More

Don Schumaker has been my service advisor for many years. He is totally empathetic and 100% dedicated to both my concerns and the the performance of my 19 year young Ford E350 Camper Van! I can't speak highl He is totally empathetic and 100% dedicated to both my concerns and the the performance of my 19 year young Ford E350 Camper Van! I can't speak highly enough about him! You are very fortunate to have him as the individual that meets and takes care of the customers on your behalf! More

Very clean dealership. My Advisor Brandy was friendly. This was my first experience there and I will be back. They did an oil change and tire rotation on my vehicle. My Advisor Brandy was friendly. This was my first experience there and I will be back. They did an oil change and tire rotation on my vehicle. More

very good service. had an engine misfire in a 2019 explorer, don got us in for an appt and repaired the vehicle the same day.kept us informed of progress on the repair had an engine misfire in a 2019 explorer, don got us in for an appt and repaired the vehicle the same day.kept us informed of progress on the repair and saved the old parts for us. More