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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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October 03, 2022

Work was good, and now I am just filling in words to get to 15 words. More

by victormink44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 08, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Had a check engine light come on in my 20020 Super Duty, I called Alan in service and brought the truck to him. Alan kept me informed of the status of the warranty repair. In a few days I was back on the ro More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan (Service Dept)
Oct 08, 2022 -

Brooksville Ford responded

Hi Ron, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

October 03, 2022

Had emergency due to dead battery and needing to keep tight schedule I was working on that day. Went in late Saturday afternoon, just before service department was to close. Alan was GREAT! Replaced t More

by stanmccleskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 08, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

I have dealt with the Service Area at Autonation in Brooksville for many years even though its a 50 minute ride, Its worth the time to get the excellent service experience I continue to receive at thi More

by rcm4244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don - Service Writer
Oct 03, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

First visit with my Ecosport. After traveling across the USA it is nice to be home. I was greeted immediately on my arrival by staff. The staff was courteous and kept me informed More

by Smjrn63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 03, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

Donald is not my regular service guy but he was fantastic, friendly and personable. Would love to have him all the time. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Oct 03, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Our appt. was for 11"00am. Our car sat there til 11:30am= before they came out to get it. I didn't get my car back til 1:00pm. Brandy always takes care of u More

by chacha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy is awesome at her job.
Oct 03, 2022 -

Brooksville Ford responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (352) 419-0810. We'd appreciate the chance to make your experience a positive one.

September 26, 2022

I have taken my sons truck here twice with an electrical problem. Both times it turned out to be just enough corrosion o the battery that it wasn't letting it charge. Auto Nation Ford made it right and did More

by mcasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN
Oct 01, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 26, 2022

So thankfully for Brandy and her amazing service and Chris in sales! These two really make it such a great experience. More

by Dkspringhillwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Oct 01, 2022 -

Brooksville Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! Drive safe, and we'll see you on the road.

September 24, 2022

Brandy is the best truck motor blew up she managed to find a new motor and get me into a rental asap very happy awesome job on fixing my truck will definitely be bringing my truck for the next sevice More

by Goldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy and Bob
Sep 29, 2022 -

Brooksville Ford responded

Hi Goldie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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