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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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October 11, 2022

Very professional and showed a real concern for the customer and the vehicle. No pushing for additional unrequired service and everything was explained in simple terms. More

by princessgrandma50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Wood
Oct 17, 2022 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 17, 2022 -

princessgrandma50 responded

A well-deserved you're welcome

October 11, 2022

Great service dept Don goes out of his way to make sure that the customer is satisfied More

by BC250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Oct 17, 2022 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 11, 2022

Thank you Don Schumaker for another positive experience at Autonation Ford of Brooksville. Always a pleasure to go and know I can trust your judgement in my auto care needs. More

by cbaker438963
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Oct 17, 2022 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2022

As usual Don Schumaker provided excellent customer service. I made an appointment for routine maintenance, Don greeted me with a smile, gave me a time to complete estimate and returned the vehicle wi More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Schumaker-SVC Advisor,
Oct 14, 2022 -

Brooksville Ford responded

Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Brandy got me in with fast service and back on the road thank you again More

by Jeffrey.modock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Mckelvy
Oct 15, 2022 -

Brooksville Ford responded

Hi Jeffrey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2022

Very pleased with the service I got. Needed to order a part for the air conditioner, came in on time. Had transportation back and forth to home while repair was being done. Couldn’t be h More

by grkntt8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip
Oct 12, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2022

I got a quick turnaround. Dropped off vehicle Sunday and left key in drop box. Thought I had a serious problem. But ended up being a bad wire. Thorough checkup and got truc More

by rdisciascio48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Oct 11, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2022

Efficient from start to finish. . Service writer informed specifically how long it would take and let me know of closing time so I could pick my vehicle up prior to closing. More

by 1106jbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Wood Jr
Oct 10, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Quick and professional service when time was crucial. Unfortunate time for a flat tire. They waisted no time to get me back on the road. Great job. Thanks More

by donahue12003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shoemaker (service manager)
Oct 08, 2022 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Very professional and prompt, The area to wait in was clean and comfortable. and was offered some coffee as well. More

by jspano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert
Oct 08, 2022 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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