Brooksville Ford - Service Center

Alan is the best when it comes to Service. Alan always calls to give an update if the service will take longer than expected. Also Alan will not let a vehicle leave without knowing the service Alan always calls to give an update if the service will take longer than expected. Also Alan will not let a vehicle leave without knowing the service was fully completed and will not be back for the same issue. More

Very trustworthy and courteous dealership I’ve been to in a long time. I’ve had some bad experiences of dealerships taking advantage cause I’m a widow. But I can trust. AutoNation for my cars needs. I feel c a long time. I’ve had some bad experiences of dealerships taking advantage cause I’m a widow. But I can trust. AutoNation for my cars needs. I feel comfortable here. Keep up the good work! I will definitely be back… More

Since I have moved, I only take my vehicle to AutoNation Ford Brooksville. The last 3 times I took it to them for inspections, oil changes and regular maintenance I made mention of a front-end noise that th Ford Brooksville. The last 3 times I took it to them for inspections, oil changes and regular maintenance I made mention of a front-end noise that they either overlooked or could not identify. It turned out to be a ball joint. Additionally, some believe it to be a very toxic place to work. However, the mechanics seem to do good work. More

Very organized and well maintained. Service employees are very helpful. My final charge was the same as the estimate. No last minute unforeseen charges. I’ll be back. Service employees are very helpful. My final charge was the same as the estimate. No last minute unforeseen charges. I’ll be back. More

Great service. Don got me in for the repair as soon as possible. Repair was made and I was on my way Don got me in for the repair as soon as possible. Repair was made and I was on my way More

I had spark plugs replaced. My 2006 Expedition had original plugs which were prone to break off in the engine upon removal. This delicate job required patience, care and fines My 2006 Expedition had original plugs which were prone to break off in the engine upon removal. This delicate job required patience, care and finesse, not brute strength. All eight 17 year old plugs were replaced without any breakage, saving me additional expense. I was so pleased, I tipped the mechanic $40. I had given specific instructions to Savanna, the customer service rep, to relay to the mechanic regarding overnight soaking of the plugs in rust inhibitor and the fragility of the old plugs. Obviously, she relayed the info perfectly to the mechanic. The dealership work was pricey (as usual), but the service was excellent and worth the extra expense. More

Alan, in service department, was super patient when explaining to me what my car needed. Easy to get in touch with, and very helpful with the rental car process. explaining to me what my car needed. Easy to get in touch with, and very helpful with the rental car process. More

Very good service dept. the GPS needed an up date. Clean property.was surprised at the prices of new cars. I would think less people buying. the GPS needed an up date. Clean property.was surprised at the prices of new cars. I would think less people buying. More

Amazing team over at AutoNation Ford Brooksville! They got my vehicle in and out for an oil change in no time and the staff were extremely friendly throughout my short wait time. Will definitely be b They got my vehicle in and out for an oil change in no time and the staff were extremely friendly throughout my short wait time. Will definitely be bringing my car back to this dealership for it’s next tuneup! More

Easy to get into and out. Servicemen were very polite, personable, and professional. All areas we're clean and neat. The service was on time and was done in a timely matter. T Servicemen were very polite, personable, and professional. All areas we're clean and neat. The service was on time and was done in a timely matter. The check out was quick and easy. I recommend them highly. More