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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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January 23, 2023

Very nice and efficient. Quick service and when we needed new parts gave me a ride home and picked me up when the van was ready. More

by Arthur Daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 27, 2023 -

Brooksville Ford responded

Hi Arthur, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

Jan 28, 2023 -

Arthur Daley responded

Alan was service manager.

January 21, 2023

Your service reps were welcoming and friendly. Brandy was knowledgeable and professional, yet also warm and friendly. My car was ready when she said it would be. The free shuttle to and from a loc More

by Jetfuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 24, 2023 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2023

This place is awesome great service they are very professional and they always get the job done and thanks for the complimentary ride More

by Donnie23black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 24, 2023 -

Brooksville Ford responded

Hello, it means so much to us that you chose our dealership! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Ford Brooksville!

January 20, 2023

This was my first time at this Ford dealership and it was a good experience. Everyone was friendly and helpful!! I had fixed what was needed and was able to use my warranty. I had a good feeling here compare More

by Giakeelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy and Bob
Jan 24, 2023 -

Brooksville Ford responded

Hello, We're so happy we were able to help you out! If you need more help, our team is available to talk -- safe travels!

January 17, 2023

Always a pleasure, great staff! Don in service has always taken good care of my f-150 service needs. More

by gapeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
Jan 20, 2023 -

Brooksville Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Brooksville. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Everyone at AutoNation Ford was courteouse, helpful, knowledgeable and friendly. They each made me very pleased to be a recent convert from a life as a G.M owner. More

by GMconvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and a woman whos name I can't recall
Jan 19, 2023 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

I highly recommend Allen in the service department! He’s thorough, knowledgeable and straightforward. What I thought was an expensive job turned out to be an easy fix. More

by agne_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jan 16, 2023 -

Brooksville Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 11, 2023

I made and appointment for 9:30 AM left the truck and at 1:30 PM it was still in the parking lot untouched. I was very disappointed in the service I Didn't receive. The excuse was that two workers didn't sh More

by jma252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip
Jan 17, 2023 -

Brooksville Ford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Brooksville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (352) 419-0810. We hope to hear from you.

January 10, 2023

It was just a little pricey the work was done in a timely manner I’ve been coming to this service for many years More

by Ccabriggs62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan starns
Jan 13, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

As usual Don and his team were fabulous. Very happy with ASutonation Brooksville, Florida. Thanks so much More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Crawford
Jan 11, 2023 -

Brooksville Ford responded

Hi Frank, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

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