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Brooksville Ford - Service Center

Brooksville, FL

4.6
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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March 30, 2023

Took the truck in to check it out to make sure it was running ok and everything turned out fine More

by Fireballk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Report | Print
Apr 03, 2023 -

Brooksville Ford responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Developed air conditioning problem. Called 4 Ford dealers in the Tampa area and no one would even look at it for weeks, but called Auto Nation Ford in Brooksville, FL and they said to More

by jont3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Report | Print
Mar 30, 2023 -

Brooksville Ford responded

Hi, We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2023

Great service. Able to get me in and out in a timely manner. Alan is truly a great person. More

by koehn56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Report | Print
Mar 23, 2023 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

Very courteous and great service fixing my tire on my Chrysler Pacifica. I believe I was treated honestly, which was nice. Most places leave me feeling taken advantage of. Thank you so much for your g More

by lynndw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Mar 22, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 18, 2023

Don thank you for servicing my dodge Durango and ford focus issues 🙂 he is always pleasant and courteous More

by Mindie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Mar 21, 2023 -

Brooksville Ford responded

Hi Mindie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

I've been using the service department at this dealership for many years and Don Schumaker is my service advisor. Don knows the vehicles thoroughly and always understands what I need. More

by Tfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Report | Print
Mar 19, 2023 -

Brooksville Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 16, 2023

Don is my goto service advisor always takes care of me. And Claus is an amazing tech. More

by Rrharley91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Schumacher and Claus
Report | Print
Mar 19, 2023 -

Brooksville Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 16, 2023

Once the miscommunication situation was dealt with Automation Ford To care of the situation in a timely manner. More

by petestenborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine And Bob Gray
Report | Print
Mar 19, 2023 -

Brooksville Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2023

Not only did Alan give a superb service experience he went above and beyond and was first class. More

by Geezer1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Mar 17, 2023 -

Brooksville Ford responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2023

The people seem to really care about me and my car. They are friendly and have a nice waiting area. More

by Valinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Mar 08, 2023 -

Brooksville Ford responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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