Brooksville Ford

The sales associate, Danny Smith, was extremely helpful and courteous during the entire purchase process. He did not attempt to force any decisions about additional products, such as warranties, and explai and courteous during the entire purchase process. He did not attempt to force any decisions about additional products, such as warranties, and explained the pricing without any hidden costs. We test drove the vehicle together, and inspected all areas of the car at my pace. Mr Smith was quite knowledgeable when answering questions. He even provided pizza for lunch and delivered the car to our home. More

Andrew Thomas provided us the space and latitude to look at the various vehicles on the lot. When we had questions, he was there to answer them to the best that he could and when he wasn't sure of the answ at the various vehicles on the lot. When we had questions, he was there to answer them to the best that he could and when he wasn't sure of the answer, he found out for us. We didn't expect to make a purchase that afternoon; however, the experience was such that we couldn't leave the beautiful candy apple (Ford's Ruby Red) Ford Focus that we were so happy with. I would recommend any person looking for a Ford to ask for Andrew Thomas and you'll later meet his boss, Gary Choquette. It was quite chancy in that Gary lived only one city away from us in RI; small world. This, with Andrew's friendly personality, made our buying experience a pleasure GMAN More

I am no young kid and the experience that I had at this dealership second to none, the entire staff all the way to the credit department was great. There was no pressure at point of sale or during the fina dealership second to none, the entire staff all the way to the credit department was great. There was no pressure at point of sale or during the financing. The entire staff was knowledgable and friendly right down to when Kris had another customer and passed my purchase to Corey just so there wouldn't be any waiting or rushing of any clients. They all worked for a common goal and that was to keep the customers happy. This is a hard thing to find in this current time and I for one am pleased that I happened into a Dealership with that kind of mentality. I will recommend Auto Nation Ford of Brooksville to all my friends and family. More

I have bought many cars in my life and have not had a better experience than this purchase. From my salesman to the man that did all the paperwork and took the money, it was easy and a really great expe better experience than this purchase. From my salesman to the man that did all the paperwork and took the money, it was easy and a really great experience. I was ready for the worst, but I was surprised by the best. I would have no trouble advising my friends to go to this dealership. More

I NEEDED TO CONCLUDE A 3-YEAR LEASE OF A LINCOLN VEHICLE AND WANTED TO TRANSITION TO A SIMILAR LEASE OF A FORD TAURUS. I PARTICULARLY NEEDED HELP IN FINDING A VEHICLE THAT WOULD ACCOMODATE MY WIFE'S PHYSIC AND WANTED TO TRANSITION TO A SIMILAR LEASE OF A FORD TAURUS. I PARTICULARLY NEEDED HELP IN FINDING A VEHICLE THAT WOULD ACCOMODATE MY WIFE'S PHYSICAL LIMITATIONSIN HER LEGS. I ALSO WANTED TO TAKE ADVANTAGE OF NEW DRIVING SAFETY FEATURES, AND TO MEET CERTAIN FINANCIAL MARKS THAT I HAD SET FOR THE ACQUISITION. MR. CHOQUETTE AND MS. ROBERTS WERE BOTH VERY ACCOMODATING OF OUR INTERESTS. MR. CHOQUETTE DID AN EXCELLENT JOB OF DEFINING THE FINANCIAL STEPS INVOLVED IN THE TURNBACK AND NEW LEASE. HE WAS PATIENT IN HIS EXPLANATIONS OF DETAIL AND IN RESPONDING TO MY QUESTIONS - ALL DONE IN A TIMELY BASIS. HE GAVE ME ADVICE ON THE TRANSITIONING WHICH I HAD NOT THOUGHT OF - BUT WHICH WERE EXCELLENT, CONSIDERING OUR PARTICULAR SITUATION. I TENTATIVELY DECIDED ON THE TAURUS LIMITED - BUT NEEDED SIGNIFICANT HELP IN UNDERSTANDING AND SELECTING FROM THE DIVERSE TECHNICAL COMPONENTS OFFERED - ESPECIALLY THE NEW SAFETY FEATURES OFFERED IN THE "BLISS" PACKAGE. MS. ROBERTS WAS WELL VERSED IN THESE AREAS - AND HER EXPLANATIONS/RECOMMENDATIONS WERE CLEAR AND TO THE POINT - MAKING IT RELATIVELY EASY FOR ME TO MAKE SELECTIONS. MY WIFE HAS PHYSICAL PROBLEMS WHICH NECESSITATE HER HAVING A SPECIFIC ENTRY/EXIT CAPABILITY FROM ANY VEHICLE. SINCE THIS WAS A NEW VEHICLE TO US, MS. ROBERTS WORKED WITH MY WIFE TO MAKE SURE THAT THE REQUIREMENTS WERE SATISFIED - AND DID SO WITH UNDERSTANDING AND PATIENCE, FOR WHICH MY WIFE IS GRATEFUL - AS AM i. BOTH MR. CHOQUETTE AND MS. ROBERTS WERE GOOD LISTENERS - LETTING US EXPLAIN OUR NEEDS/DESIRES IN OUR OWN WORDS - AND THEN FINDING WAYS TO COME BACK TO US WITH RESPONSES/PROPOSALS THAT WE COULD UNDERSTAND AND SEE HOW THEY APPLIED TO OUR SITUATION. TRUTH BE TOLD, WE FELT THESE 2 FOLKS WERE FRIENDS - WHO WANTED US TO FIND THAT VEHICLE/FEATURE/FINANCIAL COMBINATION WHICH BEST SUITED US - AND WENT THE "EXTRA MILE" TO MAKE THAT HAPPEN. AND IT DID!! AND THEY HAVE SUBSEQUENTLY FOLLOWED UP WITH ME ON SEVERAL POINTS, AND TO MAKE SURE ALL IS WELL WITH OUR NEW CAR. AN EXCELLENT TEAM! More

I have been to multiple ford dealerships and have yet to be treated as great as Sarah and Wayne have treated me. Being a young 23 year old who looks even younger I have realized it is hard for anyone to tak be treated as great as Sarah and Wayne have treated me. Being a young 23 year old who looks even younger I have realized it is hard for anyone to take me seriously. Wayne and Sarah have gone above and beyond my expectations of what great customer service should be and I thank them for that. My service experience is always a pleasure with Sarah and Wayne. You always take care of my family and I in a timely manner, and have us leaving with a smile. Thank you both for your wonderful customer service. I cant tell you how much I appreciate you guys. Also, because of your great service department my sister chose to buy her new mustang from you guys last month, and she couldn't have been happier with that transaction. Thank you for all you do for us! More

I've dealt with many dealerships over the years in purchasing new and used vehicles for myself or for family members. Frankly, I don't have a lot of fond memories in doing so. After searching online a purchasing new and used vehicles for myself or for family members. Frankly, I don't have a lot of fond memories in doing so. After searching online and visiting a select few dealers in the Tampa area that had the new truck I was looking for in stock, I found the usual sales tactics being played when it came time to negotiate the deal. Just when I was about to give up hope, I ran across exactly the truck I was looking for at AutoNation Ford of Brooksville. How refreshing it was to deal with a group of folks that weren't trying to pressure me into anything. We negotiated on a price that I thought was fair, and WAY below the best price most of the other dealers offered. Everybody I dealt with was friendly and professional. If you want a no-nonsense dealer, I highly recommend this place. More

Service at this dealership was excellent, I would recommend anyone who is in the market for a pre-owned vehicle to visit this dealership. The sale person Doug, along with the Sales Manger Lee were e recommend anyone who is in the market for a pre-owned vehicle to visit this dealership. The sale person Doug, along with the Sales Manger Lee were excellent in the process of buying this used vehicle. They were both friendly and knowledgeable about the product as well as the service we needed. The whole process was a smooth transaction thanks to all the people at this dealership. More

I had been researching new cars online, but had been I had been researching new cars online, but had been putting off going into a dealership because I remembered from the last few cars I had purchased I had been researching new cars online, but had been putting off going into a dealership because I remembered from the last few cars I had purchased it can be an all day affair (at other dealerships). I rareIy if ever have time for this. I found what I wanted at this place so I went ahead applied online for the car loan. The next day, Danny Smith called me. It was a workday so I didn't have time to go in, but the next day I left work a few minutes early and went over there. I was greeted by Bruce and I explained to him that I only had 40 minutes before I had to go pick up my daughter. He was very kind and understanding. He showed me the car and took my information. When I had to leave, I told him to please call me when he had more information. He called about an hour later, so I went in that night and had completed everything in less than an hour including the test drive. All told I spent maybe two and a half hours in the actual dealership. The service was great; they made everything quick and easy, they were all very personable. I highly recommend you go there and ask for Bruce. I love my new Ford Fiesta! Four words: 39 miles per gallon hwy. More

Good Experience. Painless, smooth, pressure-free and accommodating are all adjectives I would use to describe my car shopping experience at Auto Nation of Brooksville, FL. Would recommend for your car b accommodating are all adjectives I would use to describe my car shopping experience at Auto Nation of Brooksville, FL. Would recommend for your car buying experience. My husband got the exact car he wanted and is very satisfied. Overall experience was great... Kudos to Andrew Thomas, he delivered great customer Service, which is key in my opinion! More