Brooksville Ford

Would never recommend! If I could give them 0 stars I would. Fred was our salesperson, and Robbie service man. For starters we were lied to about the final price, and during If I could give them 0 stars I would. Fred was our salesperson, and Robbie service man. For starters we were lied to about the final price, and during final signing after having our loan approved, they continued to throw in more charges costing me an extra $1,000 if I wanted to drive off with the car. Then they promised the windows for the car (which were taken by previous owner and not on at time of sale) would be in the day the car was ready to drive off (the following day). It took almost 3 weeks from initial sale to get the windows for the car, and Fred was so disrespectful and could have cared less because after they all they had their money at this point and didn’t care if we had our windows. This process was a nightmare and would never recommend to anyone! More

Awesome sales girl I Donely did your sales girl give me good directions to get to your place she knew exactly what she was talking about I asked question she was able to I Donely did your sales girl give me good directions to get to your place she knew exactly what she was talking about I asked question she was able to answer them she was very friendly I do believe her name was Anastasia More

Awesome Sales Experience Dallas went above and beyond to find me the right car. He never waivered in assuring me the right one was out there and when he found it he called me Dallas went above and beyond to find me the right car. He never waivered in assuring me the right one was out there and when he found it he called me and all I can say is I love it. Thank You Dallas More

Very good to very bad quickly Brought in my 2016 Truck for a bad 4x4 relay switch. Allen in the service was excellent but upon picking my truck up 4 days later ( no rush on my part Brought in my 2016 Truck for a bad 4x4 relay switch. Allen in the service was excellent but upon picking my truck up 4 days later ( no rush on my part) I clearly saw my truck was mudded. Mud slung inside my wheel wells, all up and down the body. Not sand from a rain ride, but mud. I told the service woman and she offered a free detail but I was more upset someone took my truck to dig into mud. Didnt even hide it. Worst part is when a sales man walked by (Tim worsley) and i told him of the problem he laughed and informed me to bring my truck to the ford dealer I bought it from. More

Buying a truck We were looking for a couple of trucks to up date our small fleet. We met Nate, our salesman who was very professional, courteous, and essential in f We were looking for a couple of trucks to up date our small fleet. We met Nate, our salesman who was very professional, courteous, and essential in finding the trucks we needed. More

Would Never Again Do Business Here! I signed a transfer request and even agreed to a $500 deposit to these low-life salesmen to have a car brought here from a sister dealership in Orland I signed a transfer request and even agreed to a $500 deposit to these low-life salesmen to have a car brought here from a sister dealership in Orlando. I did everything I was asked and then they called to tell me the car I wanted to drive had SOLD! Turns out Brooksville AutoNation Is not an honest broker! Surprise! That car I wanted transferred is NOT SOLD after all! It is still available in Orlando and Brooksville auto Nations Doug lied to me! This is why people hate used car salesmen! The reputation of this dealership is minus 10! They lie to your face and I say, do not do business with them! More

NEVER AGAIN!! There's a certain level of respect that should be maintained even in this business and they have no concept of that. Would not recommend to my worst e There's a certain level of respect that should be maintained even in this business and they have no concept of that. Would not recommend to my worst enemy. More

Auto Nation Ford Brooksville The service department head my tires on my Fusion way over inflated witch would cause tire wear vibration poor traction on safe conditions thay did no The service department head my tires on my Fusion way over inflated witch would cause tire wear vibration poor traction on safe conditions thay did not follow manufacturer recommend tire inflation thay could have harmed me and my family thay could not fix the vibration the service department and Dealership sucks some one needs to know about this More

Auto Nation Ford Brooksville This is not just about service department the hole dealership they sold me a car that was racked that car was in a accident the vibration is back this This is not just about service department the hole dealership they sold me a car that was racked that car was in a accident the vibration is back this car was rear ended I am not happy with the car I don't trust it something has to be done if we can't work this out I'll have to seek help some where else I will have a body shop look at the car I have had nothing but trouble since baying the Fusion and I don't know why it didn't show up on carfax not only does it vibrate it puts to the left I feel the dealership sold me a car that should not have been sold thay sad that they could not help us till we ware living then they sad what show Them the Fusion fast talking salesman I fell for it I'm on Happy and disadfide thay sad that the service department and Dealership ware separate it should not More

Great Experience! Nate H. took great care of us! He went the extra mile to make sure that we were well taken care of and had an enjoyable experience! We truly appreci Nate H. took great care of us! He went the extra mile to make sure that we were well taken care of and had an enjoyable experience! We truly appreciate all the extra effort! Thank you! More