Brooksville Ford

I very much appreciated the way when I had showed up for my appoinment time from the attendent that signs you in and gets your servbice going was very genuine and informable checked out my auto and told me my appoinment time from the attendent that signs you in and gets your servbice going was very genuine and informable checked out my auto and told me in a record saving time what needed to be done then they did what needed to be done with respect to time for me while I waited in both the waiting area or outside even a few times I was asked if I didn't want to ride home and they would take me and even come pick me up which never had that before when they were done with automobile it was cleaned and ran very good I was very happy with the attention they paid to it in doing the service I definetly would recommend them to friends a great auto dealership and Service dealership as well. More

I brought my 2020 truck in for a normal routine oil change. It was handled efficiently, and with a big smile from Alan. I also appreciate the reduced cost for full synthetic oil. Great deal. Thank you change. It was handled efficiently, and with a big smile from Alan. I also appreciate the reduced cost for full synthetic oil. Great deal. Thank you More

Normally, I rate them a 5, however, during the time we had my husband's truck serviced, I had a slight issue with my Taurus. The problem was diagnosed almost immediately. The part was ordered by Don, had my husband's truck serviced, I had a slight issue with my Taurus. The problem was diagnosed almost immediately. The part was ordered by Don, my service rep. He was going on vacation for two weeks, so he asked me to call and confirm the part was there and schedule an appointment. I did and service said they didn't have anything available for two weeks. I decided to wait for Don to return. When he did, I told him what happened. He got be scheduled the next day. I was in and out in just under an hour. Only want to deal with Don for our vehicles. More

Excellent customer service. My salesman was Travis Wine. Very knowledgeable, helpful and accommodating. Bought a vehicle that was not the one I had actually came to see but after the test drive and not bein Very knowledgeable, helpful and accommodating. Bought a vehicle that was not the one I had actually came to see but after the test drive and not being satisfied was offered another vehicle that after the drive was just the right fit. It took a while to do the financing but in my experience it always does. More

It's convenient to drop off my car and be driven to work. It's expensive to get work done. It's expensive to get work done. More

Our appointment was at 10 am and the truck wasn't touched until 1045. We drove several miles to get our truck serviced and had to wait an hour and a half for an oil change and tire rotation. Unacceptable! If until 1045. We drove several miles to get our truck serviced and had to wait an hour and a half for an oil change and tire rotation. Unacceptable! If you make an appointment your vehicle shouldn't set untouched for 45 minutes. Poor scheduling! More

Sorry don't think ill be back. Oil change tire rotation. Hour and half wait time never had it take that long. Ive had this same service many times last time I had this same service done at the ford deal Hour and half wait time never had it take that long. Ive had this same service many times last time I had this same service done at the ford dealer on 19. $37.50. Your price $57.00. So I hope you can see my disappointment. Thanks Larry More