Brooksville Ford

AUTONATION FORD BROOKSVILLE: 5 start all the way - never disappointed with their staff or service. They worked with me hand and hand with a difficult and tricky repair situation. My CSR Brandy was FANTASTI disappointed with their staff or service. They worked with me hand and hand with a difficult and tricky repair situation. My CSR Brandy was FANTASTIC and anytime I had questions they worked to try and get me some kind of useful information related to my case FORD COPORATE: ZERO....ZERO...ZERO....Dealing with FORD CORPORATE and their customer service is beyond terrible and they are not able to or willing to provide any useful assistance other than to say "we will call you back later". Which they DON'T. Asking for information that I am entitled to they start using language that does not even apply. FORD CORPORATE would rather sell a new vehicle than to service, support and honor the warranty of the ones they have sold and on the road I understand supply chain shortages these days, BUT if you can build NEW trucks you should/can provide parts for one that is ONLY A YEAR OLD..... More

Superb service department. Timely, friendly, efficient and professional. They always take the time to tell you exactly what is going on and how long it will take. More than Timely, friendly, efficient and professional. They always take the time to tell you exactly what is going on and how long it will take. More than knowing their business inside out, they know you as a person and treat you as a friend. Alan and Don are outstanding models of what a professional service team should be. More

Overall an excellent experience. Staff are awesome (Brandy and Spencer), facility is immaculate. Highly recommend AutoNation Ford Brooksville. Keep up the great work!! Staff are awesome (Brandy and Spencer), facility is immaculate. Highly recommend AutoNation Ford Brooksville. Keep up the great work!! More

Service staff knowledgeable and courteous. The recall on our vehicle was quick. And the checkup went well. Glad there went any issues to be addressed. The recall on our vehicle was quick. And the checkup went well. Glad there went any issues to be addressed. More

Always excellent service. Courteous and trustworthy. No pushy sales or service recommendations, just good work. Courteous and trustworthy. No pushy sales or service recommendations, just good work. More

Very pleasant and efficient. Anthony, the driver was very friendly and I did not have to wait for a ride. Anthony, the driver was very friendly and I did not have to wait for a ride. More

Friendly service staff. Very courteous and recall completed. Will reschedule for additional service when needed. Thanks. Very courteous and recall completed. Will reschedule for additional service when needed. Thanks. More

excellent experience! from entire staff, especially Chris kawa. I walked in the door at 7pm and at 11pm! I was in my new f150. they didn't miss a beat. Great Team! from entire staff, especially Chris kawa. I walked in the door at 7pm and at 11pm! I was in my new f150. they didn't miss a beat. Great Team! More

Friendly service people, car was ready quickly, except now I have a check.engine light on. now I have a check.engine light on. More

Brandy was my service coordinator for the repairs on my 2013 Hyundai Santa Fe that I bought from them. She communicated very well over a 2 week period and always had my interest and money in mind. 2013 Hyundai Santa Fe that I bought from them. She communicated very well over a 2 week period and always had my interest and money in mind. More