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Brooklyn Volkswagen

Brooklyn, NY

3.8
143 Reviews
The team at Brooklyn Volkswagen would like to welcome you to our VW dealership in Brooklyn, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. We also serve Queens and Long Island; providing great choice and service to drivers throughout the area. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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5226 Kings Hwy

Brooklyn, NY

11234

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Showing 143 reviews

April 17, 2023

Professional and friendly service from the service manager to the entire staff. Excellent workshop and courtesy service at a fair price for repairs, parts and services. More

by EDWARDHAYES124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Josue
Apr 17, 2023 -

Brooklyn Volkswagen responded

EDWARDHAYES124, We are thrilled to hear that you had a positive experience with us. Thank you for sharing!

April 16, 2023

Excellent service and I’m very happy to have gotten this car with this dealer! More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brooklyn Volkswagen responded

Annie, It's wonderful to hear that you had a positive experience with us. Thank you for your review and your trust in us.

April 15, 2023

Steve and his manager Ramon were absolutely the best, easy going, nkt pushy and very professional. .i have own cars for over 30 years and my experience with these men are bar far my best experience i eve More

by hotepconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Calderon
Apr 17, 2023 -

Brooklyn Volkswagen responded

Hotepconsulting, Thank you for your kind words! We're so happy you had a great experience with us and appreciate your support.

April 15, 2023

Excellent service, great and accurate information. They really go above and beyond. 100% recommend them. More

by Shaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewan Arefin
Apr 17, 2023 -

Brooklyn Volkswagen responded

Shaun, Your positive review is truly appreciated. Thank you for choosing us!

April 11, 2023

Best experience I ever had with a car dealership. I appreciate everything. Thank you alot More

by Leonest34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Chery
Apr 11, 2023 -

Brooklyn Volkswagen responded

Leonest34, Your positive review is a testament to our hard work and dedication. Thank you for sharing!

April 10, 2023

I’ve been to the service center so many times and each time the job is done incompletely and takes at least half of the day for an incomplete work. Very unhappy and unsatisfied. More

by tbrizthmzli92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 11, 2023 -

Brooklyn Volkswagen responded

tbrizthmzil92, we want to express our sincerest apologies for any disappointment or frustration you may have experienced. We value your feedback and want to ensure that we learn from this experience to provide the best possible service to all of our customers

April 08, 2023

GREAT EXPERIENCE GUYS SUPER HONEST BEAUTIFUL PREMISES I WOULD RECOMMEND ANYONE TO PURCHASE A CAR FROM THEM DROVE 2 HOURS WAS WORTH IT DEAL WITH CHRIS NEO MAMDOH FINANCE MANAGER CRIS NEO SALES SPECIALIST A More

by enelms52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mamdoh Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Calderon, Lou Gashi
Apr 11, 2023 -

Brooklyn Volkswagen responded

enelms52, At Brooklyn Volkswagen, we feel that our customers will remember most how we made them feel. We are so happy you feel terrific about your experience with our team. Please stay connected, and if you ever need anything, please contact us at 718-377-3700. - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

April 06, 2023

Beautiful work by the crew and people’s team at the desk great job on my car and More

by JOHNCOLE1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Maposa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewan Arefin, Francisco Rodriguez, Chloe Chery
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOHNCOLE1210 We are delighted to hear that you were pleased with our service team's work. Thank you for sharing!

April 05, 2023

I have repeatedly told my neighbor auto technician that the car has a small leakage in the radiator. After saying that your inexperienced technician intentionally or unintentionally caused me financial lo More

by JOINUL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOINUL74 We're sorry to hear that you had a negative experience with us. Please reach out to us directly so we can discuss this further

April 05, 2023

Great and frequent communication, open and honest discussion, got where we needed to be. Delivered car personally. Will work with them again. More

by 97c2s993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember person in finance but 5 stars too, Lou Gashi
Apr 06, 2023 -

Brooklyn Volkswagen responded

97c2s993 It's wonderful to hear that you had a positive experience with us. Thank you for your review and your trust in us.

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