Brooklyn Volkswagen

Poor customer service and food also was left in the trunk, went through my belongings trunk, went through my belongings More

BEAUTIFUL EXPERIENCE WITH CHRIS NEO RAMON CALDERON AND GORIE FROM THE MOMENT I WALK INTO THE DEALERSHIP TO THE FINANCE AND DELIVERY EVERYTHING WAS PERFECT THANK YOU BROOKLYN VOLKSWAGEN FOR A BEAUTIFUL GORIE FROM THE MOMENT I WALK INTO THE DEALERSHIP TO THE FINANCE AND DELIVERY EVERYTHING WAS PERFECT THANK YOU BROOKLYN VOLKSWAGEN FOR A BEAUTIFUL EXPERIENCE More

I bought my “certified pre owned” vehicle from Brooklyn Volkswagen a little over a month going on two months ago…. And I’m starting to regret it first when purchasing the car I had an exact price that I wa Volkswagen a little over a month going on two months ago…. And I’m starting to regret it first when purchasing the car I had an exact price that I was supposed to purchase the vehicle for from true car and the dealership added an extra charge for a “lo Jack” anti theft system saying that all cars have it installed so there was no way around it come to find out when I got the car it wasn’t even installed so that was extra money that I shouldn’t have even spent but even after it was finally installed it stopped working properly after about a month. Now the weather has been getting hot and from the first time I noticed that the a.c wasn’t working properly I scheduled service on my vehicle brought it in to get checked they had me wait from 7:30 in the morning until about 2:00 in the afternoon made me miss hours from my day job after I was the first car in to tell me that they did not have a machine to check see if my air conditioner is ok so I would have to reschedule. I rescheduled service two weeks later come in and still the machine is either not there or not working so I have to reschedule again. I do not understand why schedule me an appointment if you don’t have what you need to do the job. The only reason why i keep bringing my car back to Brooklyn Volkswagen is because I bought it from there and I feel like I keep getting the run around and their making me run up miles on my car so whatever service I need won’t be covered under their warranty. I’m just going to take this as a lesson learned and try to get my vehicle serviced elsewhere since the dealer I bought it from can’t seem to help and just take a lost on the “lo Jack” anti theft system that I got swindled into buying and doesn’t even work properly More

Expensive. But at least it's done properly. And they close too early. But OK But at least it's done properly. And they close too early. But OK More

Excellent nice client tell clean place nice dealership love Michael love jose the mechanics are nice love Michael love jose the mechanics are nice More

My experience at the dealership was very pleasant and smooth, they were very knowledgeable , friendly, helpful and they understood my needs. Big thanks to Mercy for the patience, for the time with me an smooth, they were very knowledgeable , friendly, helpful and they understood my needs. Big thanks to Mercy for the patience, for the time with me and the kids And marking sure we were comfortable. She is the right person to buy a car from. You won’t regret, definitely coming back for my husband Porsche next time. More

Everyone at the dealership made this experience so easy for us! They were patient and helped our family find the best deal possible. for us! They were patient and helped our family find the best deal possible. More

They ha ave a comfortable waiting area and coffee. They are attentive and assist you thoroughly They are attentive and assist you thoroughly More

Great guy, really nice and came off really clear. Had an excellent experience with my time here. Would recommend. Had an excellent experience with my time here. Would recommend. More

Steve was a perfect sales manager, we are pleased with his delightful manners. It was our one of best car burying experience! his delightful manners. It was our one of best car burying experience! More