Brooklyn Chrysler Jeep Dodge Ram

Not sure how Elaine is holding her position here at Brooklyn Chrysler. She is nothing but rude and unprofessional. She should have been fired yesterday. Brooklyn Chrysler. She is nothing but rude and unprofessional. She should have been fired yesterday. More

I much rather walk then buy a vehicle from this establishment. Be prepared to book an appointment that will not be honored in a timely fashion, be prepared to potentially catch COVID ( No one wears establishment. Be prepared to book an appointment that will not be honored in a timely fashion, be prepared to potentially catch COVID ( No one wears mask). Be prepared to repeat yourself several times within the negotiation process (2 days of salesman Rick asking for same info) They will tell you whatever they want to tell you to waste your time. Serious lack of value for the customers time. Remember when purchasing a car it's a partnership. You wouldn't want to become partners with an establishment that just views you as a number and opportunity to take your money. Some of the worse customer service I have ever seen in my life. You will not be able to get anyone on the phone besides from a receptionist. They will make promises to call you back and not do it. A sales associate Rick had me purchase car insurance on a car that never left the lot. Had to call the insurance company and cancel. General manager promised to get back to me first thing in the morning and never did. He honestly just didn't care no one did. Had to call for several hours and never got an update. Sadly enough a receptionist had to text me off a iPhone More

I had a terrible experience after having the availability of a 2018 Hyundai Santa Fe I wanted to test drive confirmed in the morning by Crystal and the appointment scheduled by Amanda, I drove over an hour t of a 2018 Hyundai Santa Fe I wanted to test drive confirmed in the morning by Crystal and the appointment scheduled by Amanda, I drove over an hour to get to the dealership only to be told the vehicle had been previously sold and was in fact not available. They then had the nerve to ask if I wanted to buy a different vehicle from them after how unprofessional their team was. What a complete waste of 3 hours of my day and over $20 in gas and tolls. More

Dimitry Charlot and the team were awesome! My purchase was a bit tricky but he was super helpful through it all, and even sent pictures / regular texts with updates over the course of a few weeks. was a bit tricky but he was super helpful through it all, and even sent pictures / regular texts with updates over the course of a few weeks. More

Dimitry Charlot made me getting my new car go so smoothly. Exactly what he promised is what he did!!! I have leased a lot of cars and Dimitry and the Brooklyn Jeep Dealership made everything so easy smoothly. Exactly what he promised is what he did!!! I have leased a lot of cars and Dimitry and the Brooklyn Jeep Dealership made everything so easy. Thank you for giving me my new ride!!! More

Dimitry is great! Such a help when trying to decide what the right Jeep was for our family. I would recommend him to anyone that is interested in buying a new or used Jeep. the right Jeep was for our family. I would recommend him to anyone that is interested in buying a new or used Jeep. More

Dimitri was very helpful on my decision of car and clarified all my questions. Will definitely recommend services to friends and family . Thank you very much clarified all my questions. Will definitely recommend services to friends and family . Thank you very much More

I was very pleased with my shopping experience at Brooklyn Jeep. My salesperson Anthony Schmidt was extremely helpful in getting us the deal we were looking for. He explained all the terms of the con Brooklyn Jeep. My salesperson Anthony Schmidt was extremely helpful in getting us the deal we were looking for. He explained all the terms of the contract and helped us get insurance. He is very knowledgeable and I'll be referring friends and family to dealership. Thanks Brooklyn Jeep I love my new truck ! More

Well I've leased a couple of cars before and was never thrilled about going to spend hours at a dealership as usual but I was very impressed with the respect for my time by Anthony. My 2018 was due back i thrilled about going to spend hours at a dealership as usual but I was very impressed with the respect for my time by Anthony. My 2018 was due back in 2 days and I had one day only to do it. To my surprise I was able to return it and drive off in my new Jeep in about 2 hrs. This salesperson I highly recommend he listened to what I wanted and didn't try to upsell me and kept at my current payment on the new one. Quite the professional and he definitely earned my business. More

Great customer service all the way around couldn't have been more satisfied with my purchase. Many thanks to Anthony and Brian the finance manager for getting me a great deal on vehicle I've had this on my been more satisfied with my purchase. Many thanks to Anthony and Brian the finance manager for getting me a great deal on vehicle I've had this on my bucket list for a long time and they were able to make it possible. More