Brooklyn Chrysler Jeep Dodge Ram

Dimitry Charlot and the team were awesome! My purchase was a bit tricky but he was super helpful through it all, and even sent pictures / regular texts with updates over the course of a few weeks. was a bit tricky but he was super helpful through it all, and even sent pictures / regular texts with updates over the course of a few weeks. More

Dimitry Charlot made me getting my new car go so smoothly. Exactly what he promised is what he did!!! I have leased a lot of cars and Dimitry and the Brooklyn Jeep Dealership made everything so easy smoothly. Exactly what he promised is what he did!!! I have leased a lot of cars and Dimitry and the Brooklyn Jeep Dealership made everything so easy. Thank you for giving me my new ride!!! More

Dimitry is great! Such a help when trying to decide what the right Jeep was for our family. I would recommend him to anyone that is interested in buying a new or used Jeep. the right Jeep was for our family. I would recommend him to anyone that is interested in buying a new or used Jeep. More

Dimitri was very helpful on my decision of car and clarified all my questions. Will definitely recommend services to friends and family . Thank you very much clarified all my questions. Will definitely recommend services to friends and family . Thank you very much More

I was very pleased with my shopping experience at Brooklyn Jeep. My salesperson Anthony Schmidt was extremely helpful in getting us the deal we were looking for. He explained all the terms of the con Brooklyn Jeep. My salesperson Anthony Schmidt was extremely helpful in getting us the deal we were looking for. He explained all the terms of the contract and helped us get insurance. He is very knowledgeable and I'll be referring friends and family to dealership. Thanks Brooklyn Jeep I love my new truck ! More

Well I've leased a couple of cars before and was never thrilled about going to spend hours at a dealership as usual but I was very impressed with the respect for my time by Anthony. My 2018 was due back i thrilled about going to spend hours at a dealership as usual but I was very impressed with the respect for my time by Anthony. My 2018 was due back in 2 days and I had one day only to do it. To my surprise I was able to return it and drive off in my new Jeep in about 2 hrs. This salesperson I highly recommend he listened to what I wanted and didn't try to upsell me and kept at my current payment on the new one. Quite the professional and he definitely earned my business. More

Great customer service all the way around couldn't have been more satisfied with my purchase. Many thanks to Anthony and Brian the finance manager for getting me a great deal on vehicle I've had this on my been more satisfied with my purchase. Many thanks to Anthony and Brian the finance manager for getting me a great deal on vehicle I've had this on my bucket list for a long time and they were able to make it possible. More

Dimitry was spectacular. He made it extremely easy for me to choose a jeep that fit me , I would definitely recommend and do business with Dimitry again. Thanks to choose a jeep that fit me , I would definitely recommend and do business with Dimitry again. Thanks More

Buying a USED car was a drug deal at this dealership. THIS PLACE IS TRASH. DO NOT GO HERE. STAY AS FAR AWAY If i could give 0 stars I would. "Not good" doesn't even begin to explain their level of ser THIS PLACE IS TRASH. DO NOT GO HERE. STAY AS FAR AWAY If i could give 0 stars I would. "Not good" doesn't even begin to explain their level of service. I went in to see a car i had seen advertised online for 26K, the sales girl (Roleyda Melo) showed me the car and that was pretty much it, gave me no other information on it, certified or not- did not let me know any added fees also no info. We decided to move forward with the car because my husband had done extensive research on it. She then led us to the finance manager (nick name: BQ or RQ whatever) who brought us in ran our credit (700+) and let us know that we were not approved for a loan...? How is that if i already had an existing car loan. All the numbers he gives us did not work for us.. he then left the room for 1 hour to talk to his manager (right across from us where we could visibly see him chatting away over nothing nice customer service. Then the sales girl comes back in and offers us a different car. No i don't want another car we tell her. We agree to see it because she says its virtually the same at a less price, this is like 3 hours in now. We don't like the car. We agree to take the first car, it is now almost closing. BQ comes back to us and throws papers at us to sign and leaves. DOES NOT SAY A WORD. We think ok he's going to come back and give us more info.. nope. the sales girl hands us our contract which wasn't even signed by us! And they close. We notice a car that was advertised for 26K is now 30K. Added almost 8K in warranties we didn't even know what they included, what they were for... and charge a 1K prep fee right, to get the car ready for us, wait for it.... THE CAR HAS A CHECK ENGINE LIGHT RIGHT AFTER WE GET HOME and it needs an oil change. We go back in the next day trying to speak to someone, no shock are made to wait another 30 min until we stop a manager and she "can't help us because it wasn't her deal", she cant give us a bill of sale or warranty info because that gets "mailed to your house" OK LADY is it 1995.. I know you can email.. She then gets her GM, Jimmy Aleszckyk. Who comes over with more papers explaining the warranty and sale.. what do we learn from him.. they charge a 2K fee for certification and when we ask for the proof of certification... OP WE DON'T HAVE IT. Also a good time to note that all the paperwork he showed us on our sale.. were not signed how convenient. So we ask, FIX THIS JIMMY BOY... Jimmy, the GM, folks, can't touch the sale because it isn't his. WHAT BS. THIS WAS A TOTAL DRUG DEAL. Where no one touches anything because obv they're pocketing their own cash on the expense of people. They wouldn't cancel our contract but not to worry the Brooklyn DA will and the DCA will to. THIS PLACE IS TRASH. DO NOT GO HERE. STAY AS FAR AWAY More

I was very pleased with the service and support from the staff. Jerome Antoine was very professional and on point . He was very knowledgeable , courteous and supportive. He is very friendly and worked above staff. Jerome Antoine was very professional and on point . He was very knowledgeable , courteous and supportive. He is very friendly and worked above and beyond to find the Jeep that I wanted . I would definitely recommend other clients to him . He is extremely patient and listens to the client’s needs . If you ever come into Brooklyn Jeep, please ask for Jerome. I highly recommend him. More