Brookfield Chrysler Dodge Jeep Ram

Compromise It was good to walk into a dealership without all the pressure that normally comes with it. Negotiations took place without being insulting to one ano It was good to walk into a dealership without all the pressure that normally comes with it. Negotiations took place without being insulting to one another and compromise was made from both sides of the table. I had searched for a vehicle for almost two years and at Brookfield is where I found the best buy from an area locals call Michiana. Anthony Polley has been a pleasure to work with he is caring for your automobile needs and seems honest. So far so good with Brookfield I have not used their service department to date since this is the first buy from this dealership, I hope they stand up to the standards of the sales department. John O. Billington More

New Jeep I love my new jeep and Sally is the best. Everything was explained to me in detail. They worked with me to get my payment where it was comfortable for I love my new jeep and Sally is the best. Everything was explained to me in detail. They worked with me to get my payment where it was comfortable for me. Very friendly and went out of there way to do for me. Sally answered all of my questions. Sally thank you so much you are awesome.. More

Great Experience I have bought several cars from Brookfield. I highly recommend Sally. She does not pressure you into buying and answers all questions. I have bough I have bought several cars from Brookfield. I highly recommend Sally. She does not pressure you into buying and answers all questions. I have bought several cars from her and she knows exactly what is best for you. She is very professional and makes your visit very comfortable. I feel blessed to have her as my sales representative. Everyone the is friendly and works so well together. The service department is also very helpful. More

No high pressure sales. They know their products well. Sally was very helpful, asking what I was looking for so she could narrow my search. Great selection to choose from with lots of option choices. She Sally was very helpful, asking what I was looking for so she could narrow my search. Great selection to choose from with lots of option choices. She is very personable and is very knowledgeable of the trucks she sells. The whole team was great. Would recommend Brookfield to anyone looking for a vehicle and Sally is the person to see. More

Tony is the man Tony helped me on his day off. Working with my schedule i was blown away that he was so dedicated to his new/old customers. Thanks Tony helped me on his day off. Working with my schedule i was blown away that he was so dedicated to his new/old customers. Thanks More

Buying my first car I walked in not knowing what i wanted just knew i needed a car. Tony was super patient and helpful through the whole process. He answered all my quest I walked in not knowing what i wanted just knew i needed a car. Tony was super patient and helpful through the whole process. He answered all my questions and helped me understand everything that i was paying for. I would recommend brookfield to everyone i know just based on customer service. I never walked in without someone asking if i needed help within a few minutes of being there. Excellent customer service and extremely friendly staff. More

Tony has helped on 3 cars now!! Great customer service! Tony has been great with all 3 of my car purchases with him! I would tell anyone to go see him 100%! Great customer service all around from start to f Tony has been great with all 3 of my car purchases with him! I would tell anyone to go see him 100%! Great customer service all around from start to finish! More

Best Car dealership i ever worked with!!!!!!!!!!!!!!!!!!! I would recommend that anyone who needs a new or used car that they go to Brookfeild in Benton Harbor MI. They were so helpful there and everyone i wo I would recommend that anyone who needs a new or used car that they go to Brookfeild in Benton Harbor MI. They were so helpful there and everyone i worked with or talked to were so nice. This is the dealership that i will always go to from here on out. THANK YOU ANDREW BELL FOR ALL OF YOU GREAT HELP. More

BUYER BEWARE!!!! Predatory Practices Signed a purchase agreement on 3/11/15 for a 2004 Ford Freestar. Within 10 miles of leaving the dealership the van broke down and had to be towed back Signed a purchase agreement on 3/11/15 for a 2004 Ford Freestar. Within 10 miles of leaving the dealership the van broke down and had to be towed back to the dealership. It wasn't until two days later I found out that it was the transmission and it had to be rebuilt. Now three days later I still do not have possession of the vehicle I bought. The dealership failed to inspect this vehicle before selling it. I went to the dealership to get my purchase agreement cancelled it was then that they told me (which was a lie) that there was nothing that they could do and they put responsibility on the finance company. We (dealership, Andy Beam, and myself) then placed a call to the finance company, who explained that it is in fact at the dealerships discretion to cancel the purchase agreement. I then asked Andy Beam with my attorney present if they were going to cancel the purchase agreement and was told NO. I was asking for the $500.00 down payment back and the car that I had traded in, which is little to no value to the dealership. I would think that a dealership that states on their website "The Brookfield Edge- where trust, confidence, and respect are our core values"... would be embarrassed by the way this "sale" was handled. The owner of this dealership is also quoted on his website stating that the vision of the dealership is "to improve the level of service to customers and let them know that the quality of service they can get here will not take a back seat to any other dealership." Brookfield Chrysler, Dodge, Jeep Inc...left me with nothing!! I would think that returning my trade-in car and my $500.00 would be much easier than going through litigations. Who would want a vehicle that 10 minutes after purchase breaks down and needs to have a new transmission? BUYER BEWARE!!!!! More

Very Helpful, Worth the Drive! Yesterday I purchased a 2013 Dodge Dart form Brookfield Chrysler, Dodge, Jeep. Their sales staff was extremely helpful and accommodating. I worked c Yesterday I purchased a 2013 Dodge Dart form Brookfield Chrysler, Dodge, Jeep. Their sales staff was extremely helpful and accommodating. I worked closely with one of their salesmen, Andrew Bell. He worked with me, found me a car, and answered all my questions quickly and promptly over a span of a few weeks. I would highly recommend Brookfield to buy a car and I would highly recommend Andrew as a salesman. They gave me a fair price, worked with my budget, and were were extremely helpful all around. More