Brookfield Chrysler Dodge Jeep Ram

Hard working employees I went to Tony previous from this time and I wasn't approved. He told me what I needed to do before I tried again. When I was ready to come back I had I went to Tony previous from this time and I wasn't approved. He told me what I needed to do before I tried again. When I was ready to come back I had a vehicle in mind. They tried very hard to help me leave that day with my car. Very patient people with such a long process for me. Kept spirits high the whole time. I couldn't be happier with the car I have and when it's time to retire this one I will be coming back for another:) More

Light at the end of a dark tunnel of dealers! I can't say enough good things about this dealership and the experience that we had here. We had been to multiple different dealerships after the eng I can't say enough good things about this dealership and the experience that we had here. We had been to multiple different dealerships after the engine in one vehicle died and the tranny in the other within two days of one another. We were looking for an affordable, 4 wheel vehicle with a warranty in replace of our old truck, without a high payment as we still had to buy a new transmission and pay off our other vehicle to finance a new one. After visiting 3 different large dealerships, and a few small, we found the Jeep Renegade we wanted in Grand Rapids. My husband took the day off and as we were leaving we got a call they had by mistake sold the vehicle that morning. We were furious as I had already secured the financing , ran our credit and took our personal info. A friend my husband worked with suggested we go to Brookfield, and am I glad he did!! We walked in frustrated with an hour until close and Kevin had both the vehicles we were interested In out and ready for a test drive. We went inside and worked on the paperwork for financing and were plesently surprised when Jack and Kevin came back with the lowest interest rate we have been offered by any oth r place and a great deal on the brand new Jeep. They went out of their way to stay and hour plus after close so we did not have to make the trip again the next day . And offered us to come back the following week for a free tank of gas and a car detail. Not only did they give us the best deal of all the places we talked to , they weren't pushy, worked hard to get us in our budget , no pressure what so ever and were very patient with not only my crankiness from a two week car hunt, but our two young children as well. I was incredibly happy with the customer service we received from Kevin Waldrop and Jack who did the financing. I would recommend this dealer to anyone I know and we will defiantly be back . More

Better at Brookfield I recently purchased a car at Brookfield. Sally was a pleasure to work with. I didn't have to worry about anything because she took care of it all a I recently purchased a car at Brookfield. Sally was a pleasure to work with. I didn't have to worry about anything because she took care of it all and treated me professionally. I was given a good trade in value for my car, got a good deal on the car I purchased and Brookfield arranged a very low-interest loan. They were honest and up front about finances from the beginning, no sales pressure or haggling. I would highly recommend Brookfield to anyone looking for good deals and good service. Oh, and the coffee is really good! More

Great experience with Sally!! It was so nice working with Sally Sexton! She was very professional and down to earth making the car shopping experience much less stressful than nor It was so nice working with Sally Sexton! She was very professional and down to earth making the car shopping experience much less stressful than normal. She was very focused on finding exactly what we were looking for. She was very knowledgeable and even offered to let us take the vehicle home for the night. I would highly recommend Sally and Brookfield. More

No pressure Tony Favela was great to work with! No pressure, answered all questions, gave me all my options. I will refer him to others. Give Tony 5 stars. (app. Tony Favela was great to work with! No pressure, answered all questions, gave me all my options. I will refer him to others. Give Tony 5 stars. (app. won't let me fill in the stars) More

Awesome service, really work with you. Lister to our needs, very helpful getting us in a vehicle that meet our needs and got us a payment within are budget, and our lifestyle. Lister to our needs, very helpful getting us in a vehicle that meet our needs and got us a payment within are budget, and our lifestyle. More

1st Car We LOVE Sally!!! This was an amazing experience. Sally is like a mother to my daughter and to have her be the one that sold my daughter her first car We LOVE Sally!!! This was an amazing experience. Sally is like a mother to my daughter and to have her be the one that sold my daughter her first car was perfect! She worked with us and talked her through her nerves of even driving a car that was not mine. Thank you Sally and the rest of the crew that made this experience possible!!! More

Very Good The salesman did not pressure me to buy. Presented the options and let me think about it. I was also allowed to drive it home for a day. They were ver The salesman did not pressure me to buy. Presented the options and let me think about it. I was also allowed to drive it home for a day. They were very pleasant to work with. More

Excellent customer service Everytime I come to this dealership I always talk to Sally and she's very sweet and respectful, I always feel at home and like I'm family. This is th Everytime I come to this dealership I always talk to Sally and she's very sweet and respectful, I always feel at home and like I'm family. This is the best dealership in Michigan honestly great prices and excellent employees. Rated 10/10 from me. More

Great experience, Tony was awesome, made us feel welcome took extra time and didn't pressure us into doing anything. took numerous test drives until we settled on the o Tony was awesome, made us feel welcome took extra time and didn't pressure us into doing anything. took numerous test drives until we settled on the one we wanted. I would recommended him to anyone looking for a new car. More