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Brookfield Chrysler Dodge Jeep Ram
Benton Harbor, MI
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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718 Reviews of Brookfield Chrysler Dodge Jeep Ram
June 01, 2018
Great Friendly Service! We were on our way from St. Johns, MI to Urbana, IL for the graduation of our youngest granddaughter! I noticed a noise and pulled off I-94 to see wh We were on our way from St. Johns, MI to Urbana, IL for the graduation of our youngest granddaughter! I noticed a noise and pulled off I-94 to see what the problem was. Seeing that it was a "front shield" underneath the car that had come loose, I drove a little farther off the exit and spoted Brookfield Chrysler Dodge Jeep Ram, and took my Ford into the service department to see what they could do. They had this Express Lane, that I was directed to pull into. Tommy Jones #51 and Jacob Little #48 were working there at the time. We left the car with them, as they were finishing up with an oil change ahead of us, as we headed over to a restrurant to get a bite to eat while we waited, it being lunch time. We told them that we'd be back over to pick up the car and pay for it when we finished eating. As we we were in eating our lunch, Tommy & Jacob walked in - told us that the car was repaired - gave us our keys - said that it was parked just outside the restrurant - and told us that there would be no charge as they just had to wire it up. In today's world, it is so refreshing to run into two really great guys who helped us out in an emergency situation and got us right on our way. Our hats are off to these two fine gentlemen!!! Thanks Tommy & Jacob - the very best of everything to you both. More
by william412
Employees Worked With
Tommy Jones & Jacob Little
June 01, 2018
Polite and courteous Everyone was polite and friendly, they makes you feel at home, full of happiness all thru the building, Kevin very cool n the pretty lady also and Fun Everyone was polite and friendly, they makes you feel at home, full of happiness all thru the building, Kevin very cool n the pretty lady also and Funny, great sense of humor, I appreciate y’all.. More
by Dbo C200
Employees Worked With
Pretty blond haired woman, sorry forgot her name, she was real nice and humorous , Kevin Waldrop
May 31, 2018
We received excellent service especially from Anthony. From the minute I walked in I felt comfortable. I was not pressured and Anthony conveyed a genuine interest in meeting my expectations he did. From the minute I walked in I felt comfortable. I was not pressured and Anthony conveyed a genuine interest in meeting my expectations he did. More
by Happybuyer
Employees Worked With
Tony Polley
May 29, 2018
Great I gave this rating because they were friendly and corporative and helped me get into a vehicle and over all it was a great experience I gave this rating because they were friendly and corporative and helped me get into a vehicle and over all it was a great experience More
by Shellbear23
Employees Worked With
Alisha Haney
May 24, 2018
Fun Experience! At 20 years old I thought that buying a new vehicle would be scary, confusing, and stressful. Total opposite. All the employees were very friendly and At 20 years old I thought that buying a new vehicle would be scary, confusing, and stressful. Total opposite. All the employees were very friendly and explained all the buying details well. Trade in price was very reasonable. Would definitely recommend! Thanks Kevin and staff, love it! More
by Courtney D
Employees Worked With
Sally Waldrop, Kevin Waldrop
May 24, 2018
Smooth process Buying a car or truck can be hard. Kevin and the other people at Brookfield did a great job working with me and my situation to make this process as e Buying a car or truck can be hard. Kevin and the other people at Brookfield did a great job working with me and my situation to make this process as easy and smooth as possible and i thank them for that! More
by Josh
Employees Worked With
Kevin Waldrop
May 22, 2018
Good Level of Service I have enjoyed working with them on my second Jeep Grand Cherokee lease. Tony Polley was very knowledgeable and got me what I was looking for. I have enjoyed working with them on my second Jeep Grand Cherokee lease. Tony Polley was very knowledgeable and got me what I was looking for. More
by Steve
Employees Worked With
Tony Polley
May 22, 2018
Great group of people! I work across the street from Brookfield and see the majority of the team come in and out daily, so it was a no brainer to take my business there. Ton I work across the street from Brookfield and see the majority of the team come in and out daily, so it was a no brainer to take my business there. Tony was very accommodating and patient with me and my decisions, not pushy at all. Kevin was consistently checking in on me and the process and it was greatly appreciated. Very friendly. Great bunch of people, and I'd highly reccomend this dealership! More
by Aorielle
Employees Worked With
Tony Favela, Kevin Waldrop
May 21, 2018
Great service! Alisha at Brookfield did a great job showing me the different cars I was interested in. So happy with my experience! Thank you Alisha Haney! Alisha at Brookfield did a great job showing me the different cars I was interested in. So happy with my experience! Thank you Alisha Haney! More
by bedmonds24
Employees Worked With
Alisha Haney
