Brookfield Chrysler Dodge Jeep Ram
Benton Harbor, MI
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718 Reviews of Brookfield Chrysler Dodge Jeep Ram
Changing my review At the time of the sale Kevin and rest of dealership was great work with. We purchased the car on August 2nd. Since then we have yet received paper wo At the time of the sale Kevin and rest of dealership was great work with. We purchased the car on August 2nd. Since then we have yet received paper work for title of the car and lisence plates. The tempory plate papers expire today. When my husband callled they told him they mailed out a couple days ago and they said they dont know what's up with the mail. The papers should have been mailed out the next day from buying the car! Also Kevin was supposed to mail out floor mates and other things. That has yet to happen. Someone told my husband they will meet him half way with it. This is ridiculous!!! More
Professional The crew here were amazing from the time I walked in the door until I walked out. Everyone from Sales to finance to detailing went above and beyond. H The crew here were amazing from the time I walked in the door until I walked out. Everyone from Sales to finance to detailing went above and beyond. Highly recommend if you need a vehicle stop in to Brookfield. You won’t regret your decision for a second. More
"Customer satisfaction was a top priority" From the time I first set foot on the lot, I was treated as a friend stopping in for a visit and not "THE NEXT TARGET". Tony was very knowledgeable wi From the time I first set foot on the lot, I was treated as a friend stopping in for a visit and not "THE NEXT TARGET". Tony was very knowledgeable with the Jeep brand and was always able to answer my questions immediately. I had very specific requirements, and Tony went out of his way to locate the vehicle that met my needs. He was more concerned with my satisfaction than trying to sell me what was on hand or provided the highest profit. I must say this was the most enjoyable and relaxed car buying experience of my life. More
Excellent experience used GMC Kevin John Jason Andy and Sally all standup people no games no gimmicks Dealership had autos priced reasonably and valued trade reasonably No going Kevin John Jason Andy and Sally all standup people no games no gimmicks Dealership had autos priced reasonably and valued trade reasonably No going back and forth with Mgr at negotiations staff listened well and treated us like neighbors friends Dealt with Kevin and John both great to deal with Mgr Jason listens and goes out of his way to make deal right Thanks to Kevin and Sally pics on line and answering question before we made the trip Overall great buying experience More
Amazing and enjoyable experience Tony did an amazing job with helping us find our cars. There was 3of us and he found us all cars we absolutely love at a great price and he was well o Tony did an amazing job with helping us find our cars. There was 3of us and he found us all cars we absolutely love at a great price and he was well organized and made sure to have everything good to go More
Awesome salemans Great sevices. Friendly. Always asked if we needed anything. Made us all feel comfortable. Offered drinks. Tony worked past closing hours to get our d Great sevices. Friendly. Always asked if we needed anything. Made us all feel comfortable. Offered drinks. Tony worked past closing hours to get our deals. More
Great experience for the 2nd time This was our second time working with Tony & Sally, and we can't say enough good things about our experience. Tony is a very sincere salesperson who This was our second time working with Tony & Sally, and we can't say enough good things about our experience. Tony is a very sincere salesperson who is truly there to help. Never aggressive or pushy and we really felt like he was working to meet all our needs within our budget. Likewise, Sally worked seamlessly with Tony to make our lease come together both times. Their customer service is top-notch not just during the decision-making process, but all throughout the term of our lease. Both Tony & Sally have kept in touch to make sure we have no issues with our vehicle, but also to check in on our family. Thanks so much for all you've done! More
Very friendly and helpful staff The entire staff was very friendly and very helpful. Kevin was great to work with and answered all my questions. I would recommend Kevin to you! The entire staff was very friendly and very helpful. Kevin was great to work with and answered all my questions. I would recommend Kevin to you! More
Brookfield is the Best! After our daughter totalled our car, Alisha and Sally had us driving off with a new vehicle the next day! They listened to what we wanted and needed a After our daughter totalled our car, Alisha and Sally had us driving off with a new vehicle the next day! They listened to what we wanted and needed and helped us to find the perfect new car! Will definitely come back! More
The end of a frustrating search. Tony was so amazing. He didnt stop until he found the perfect fit for our 5 person family. Love the van and tony! Thanks again! Tony was so amazing. He didnt stop until he found the perfect fit for our 5 person family. Love the van and tony! Thanks again! More