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771 Reviews of Bronx Kia - Service Center
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Verified Customer
May 11, 2022
I was disappointed that my car was not washed after my service. Also if I did not go for a walk while waiting for my car to be serviced, my car would have been sitting outside in the parking lot, not bein service. Also if I did not go for a walk while waiting for my car to be serviced, my car would have been sitting outside in the parking lot, not being serviced. I had to tell the staff my car is just sitting outside and not being serviced. I like this dealership because it is near my home, but I noticed John, is no longer there and the customer service is not the same. He made the difference. More
by dancintilidie25@gmail.com
Employees Worked With
May 06, 2022
Mi amable muy bien servicio con el cliente bien satisfecho con los empleado muchas gracia satisfecho con los empleado muchas gracia More
by CARLOS.ALCINA
Employees Worked With
April 30, 2022
Excellent service, Great experience they had exactly what I wanted, and AJ Sannella helped me also finance manager Christian Acevedo helped me also basically Everyone did there job. I wanted, and AJ Sannella helped me also finance manager Christian Acevedo helped me also basically Everyone did there job. More
by Rajii
April 29, 2022
On Thursday, April 28, 2022, my wife and I stopped by the Kia Servicing without a set appointment. We needed an urgent oil change before starting a long trip. The gentlemen who answered the phone understood Kia Servicing without a set appointment. We needed an urgent oil change before starting a long trip. The gentlemen who answered the phone understood and allowed us to stop by without the appointment. I cannot express how incredibly grateful I am for stopping by. We dropped off the car and headed out for a quick bite. When we returned, the gentleman who took in our car did not want to go ahead to proceed with the oil change without first informing us that our maintenance agreement had expired. My wife and I were a bit puzzled as we did not know we were covered for one year's worth of oil changes. I explained to the gentleman that we had already gone for an oil change during the covered year were charged. The gentleman understood and added a free tire rotation to make up for the oversight. In addition, upon checking out at the counter the second gentleman also understood and decided we should not be charged. I have already bought four Kia's from the Bronx/Yonkers location and just like Sal Mayorga and his team the service team was exemplary, This is indeed the "above and beyond" five-star location. I want you to know how much I appreciate the excellent service you provided and your proactive approach. Apologies for not remembering the names of both gentlemen Mike/Miriam More
by caraballomiguel
Employees Worked With
Two employees at the reception service counter
April 29, 2022
The service is very good compared to other Kia Dealerships I have been too. Service is great. Dealerships I have been too. Service is great. More
by MELLIE1500
April 28, 2022
It was my first time there and they were very nice and efficient I really like it there and they spoke Spanish that's good because my husband doesn't speak English I will go again there. efficient I really like it there and they spoke Spanish that's good because my husband doesn't speak English I will go again there. More
by soniagavilan13
Employees Worked With
Maintenance area forgot name but they all were nice
April 27, 2022
Great customer service! They made sure I was taken care of. Really appreciated! Well done They made sure I was taken care of. Really appreciated! Well done More
by SHANIA moore
Employees Worked With
Other Employees :
Julio Grullon, Tierrea Saunders
April 22, 2022
They scratched my car and tried to justify it with a picture that you couldn’t even see the damage when I got there, now I have to fix it with my own money 🤦♂️ picture that you couldn’t even see the damage when I got there, now I have to fix it with my own money 🤦♂️ More
by enller21
