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Bronx Honda - Service Center

Bronx, NY

4.2
2,796 Reviews

2,796 Reviews of Bronx Honda - Service Center

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August 07, 2022

Very helpful and kind and always provided great customer service I always come here and always will More

by ARIB3040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

We are so grateful to you for your loyalty to Bronx Honda, we will always work hard to earn your business! All the best, Marcie

August 07, 2022

Too long a wait period and they do not answer or r r turn calls More

by VILLAFANE.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

I'm sorry for the wait time. Please email me at marcie@bronxhonda.com so I can look into what happened and get back to you We usually text our customers whenever possible, we find it more efficient than leaving voicemail messages, but we do our best to return phone calls the same day. --Marcie

August 07, 2022

Good work short waiting time response to questions quickly. Very polite staff and very respectful. More

by FDUMONT26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we hope to see you again soon! --Marcie

August 07, 2022

They’re very good & service is excellent I am fully recommended them any one can go to them More

by THAMIDJULY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much! We hope to see you again soon! --Marcie

August 07, 2022

Everything when well The representative Latoya Was professional and answered my concerns I will recommend friends to Visit this service center if they Purchase Honda vehicles More

by macadam.uncut_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

August 07, 2022

Victor, is always personal and professional. He is knowledgeable about my car and how I should service my car. More

by JPEPPI46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Bronx Honda responded

Thank you so much for the valuable feedback, we appreciate you! --Marcie

August 06, 2022

Went for a general check and they tried to charge me $700+ Fee just for a diagnosis.I had to speak with the manager to get a better deal. He lowered to $300 (big difference right?) I wanted to fix every More

by espinalangeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

It was eazy n quick to book the appointment. At the location everyone was kind and help me with what I needed, the job was done pretty fast. I was very pleased More

by E_BEATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Bronx Honda responded

Thank you, and welcome to the Bronx Honda family!. --Marcie

August 05, 2022

It’s just run down and dirty. The bathroom was dirtier than a truck stop in I-95. However, Christine in reception was so friendly and personable and all of the guys outside were g More

by ABBEYJLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
Aug 05, 2022 -

Bronx Honda responded

I'm glad you had a great experience with our staff. We clean every morning and evening, but we will monitor more frequent cleanings! --Marcie

August 04, 2022

Latoya was did a great job by getting it all done well for me. I got my car back in good shape, and am driving satisfied. More

by NANA99242001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Bronx Honda responded

Thank you so much for the great feedback about Latoya, we are lucky to have her here at Bronx Honda! All the best, Marcie

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