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Bronx Honda - Service Center

Bronx, NY

4.2
2,791 Reviews

2,791 Reviews of Bronx Honda - Service Center

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August 09, 2022

Estuvo muy excelente lugar. Sobre todo el señor Victor.muy agradable y el lugar muy fresco para esperar el servicio.. todo bien More

by JUNIORS19838383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Bronx Honda responded

Muchas gracias, te apreciamos!

August 08, 2022

The worst experience ever. Cost a lot of money me, because of a wrong diagnosis. More

by Jlvk2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened during your recent visit. --Marcie

August 08, 2022

Customer service is excellent . Customer service area is very clean so are the restrooms. Ince I used the part department and again very professional service. More

by figdaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! Your feedback is very valuable to all of us, I will share your review with the entire team! --Marcie

August 08, 2022

The service representative was patient listened to my situation. Victor researched my car history and explained all my options. Victor was extremely understanding to my situation. More

by Jfigueroa50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we agree with you so much about Victor that he is now a manager! We hope to see you again soon! --Marcie

August 08, 2022

Since I arrived, service was given admitted and car was maintenance and in a hour or two with all the cars to services in and out and very professional!!! Thank you More

by Eileen Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we hope to see you again! --Marcie

August 07, 2022

Very helpful and kind and always provided great customer service I always come here and always will More

by ARIB3040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

We are so grateful to you for your loyalty to Bronx Honda, we will always work hard to earn your business! All the best, Marcie

August 07, 2022

Too long a wait period and they do not answer or r r turn calls More

by VILLAFANE.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

I'm sorry for the wait time. Please email me at marcie@bronxhonda.com so I can look into what happened and get back to you We usually text our customers whenever possible, we find it more efficient than leaving voicemail messages, but we do our best to return phone calls the same day. --Marcie

August 07, 2022

Good work short waiting time response to questions quickly. Very polite staff and very respectful. More

by FDUMONT26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we hope to see you again soon! --Marcie

August 07, 2022

They’re very good & service is excellent I am fully recommended them any one can go to them More

by THAMIDJULY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much! We hope to see you again soon! --Marcie

August 07, 2022

Everything when well The representative Latoya Was professional and answered my concerns I will recommend friends to Visit this service center if they Purchase Honda vehicles More

by macadam.uncut_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

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