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Bronx Honda - Service Center

Bronx, NY

4.2
2,803 Reviews

2,803 Reviews of Bronx Honda - Service Center

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September 06, 2022

The mechanic he couldn’t do the job so they still charge me $163 Victor told me that I need all new part so they can fix it. So I went somewhere else and they fix it I went back to Victor a More

by ACABRERA5766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bronx Honda responded

Hi, I spoke with your Service Advisor. The first time you brought your car for a radar problem, we did not charge you because you had used a glue-like substance on the radar and we were unable to work with it. The second time you brought your car in, the radar was still communicating an error, and we were unable to program it after spending significant time trying to resolve the issue. We properly charged you for the diagnostic time on your second visit and explained that we would need to replace the radar with a new one because your current radar could not navigate. We would very much like to know who was able to repair the malfunctioning radar without replacing it. Please email me or stop by with the invoice and paperwork so we can speak with the tech who worked on your car, review the repair, and determine if a refund is owed or not. Thank you. --Marcie

September 04, 2022

Manager never call back about complain my car has an intense smell of marihuana. I don’t appreciate that. It lasted for hours. THATS WRONG!!!! More

by AUCIROB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can review all the security footage while we had your car. Thank you. --Marcie

September 04, 2022

Bad service long wait time missing peace and they dirty so bad experiences not recomendable More

by alexroquefermin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

Brought car in for recall However they did point inspection Said NOTHING wrong when infact there was More

by Dc22ny
Friendliness
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can review what happened with your Service Advisor. A factory recall is very different from the multipoint inspection, there is rarely any overlap. I look forward to hearing from you so we can go over everything together. --Marcie

September 04, 2022

Very professional. Great customer service. This is the only location I take my car to be serviced. More

by 98Camery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bronx Honda responded

Thank you, we appreciate you for your loyalty to Bronx Honda! We will always work hard to keep earning your business! --Marcie

September 04, 2022

Esta persona trabajan duro,con mucha dedicacion, especialmente en el frente, victor es un verdadero ejemplo, de Los bien, que trabajan ahi. More

by rodolforosario534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bronx Honda responded

Gracias por apoyar Bronx Honda! --Marcie

Sep 05, 2022 -

Bronx Honda responded

Muchas gracias por apoyar Bronx Honda! --Marcie

Sep 05, 2022 -

rodolforosario534 responded

Siempre estan listo para ayudar, gracias

Sep 05, 2022 -

rodolforosario534 responded

Siempre estan listo para ayudar, gracias

September 04, 2022

Great service was provided. Honda staff were wonderful and very helpful. Took good care of my At. More

by ngreeneyes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! --Marcie

September 03, 2022

Very nices and welcoming place, service was fast although I came in with out appointment More

by WNDYPER2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Bronx Honda responded

Thank you for the kind words, this means so much to our entire hard-working team! --Marcie

September 03, 2022

They were very expeditious and were very professional. Definitely recommend to anybody that needs service. More

by A.POLANCO93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Bronx Honda responded

Thank you very much, we are grateful to you for supporting Bronx Honda! --Marcie

September 02, 2022

Victor always made me feel comfortable and he continues to do so great customer service, with good intentions and experiences. Great job ! More

by cthanvir2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Bronx Honda responded

Thank you very much, we are lucky to have Victor here at Bronx Honda! --Marcie

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