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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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August 27, 2024

Prompt and friendly service. Good communication. Waiting area is clean and neat. Thank you for your service. More

by JOEPOZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Bronx Honda responded

Thank you for the great feedback, we appreciate you! All the best, Marcie

August 24, 2024

They got the recall fixed and they kept me informed since day one , thank you . More

by d.guzman809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Bronx Honda responded

Thank you so much, we are always here for you! All the best, Marcie

August 21, 2024

Latoya made the process seamless for me and that was the fastest I had ever gotten my car serviced. More

by JFeliciano.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Bronx Honda responded

We love when we can exceed our customers' expectations, that is our #1 goal every day! Thank you so much for the kind words! --Marcie

August 20, 2024

Victor was very rude and unprofessional. He refused to fix my car as a retaliation for my previous low rating of the shop. Diana was rude as well. After I told her I needed my car as a mea More

by HORSESCARS@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Bronx Honda responded

Thank you for reaching out to me. As you know, your part is still on a nationwide backorder. Your advisor is calling you to provide weekly updates. As soon as the part comes in, you will receive a text and we will schedule an install. I assure you, no one has refused to repair your car or acted inappropriately. We cannot do anything until we receive the inside panel. --Marcie

August 18, 2024

I'm very satisfied with their customer service & repairs. They never disappoint with the work the provide. More

by RAE1670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Bronx Honda responded

Thank you very much, your satisfaction is our #1 goal! We hope to see you again, and we are grateful to you for your loyalty to Bronx Honda! All the best, Marcie

August 17, 2024

Horrible service I have ever experienced. I do not want to go back there any more More

by Amavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Matehuala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can understand what happened and follow up. I appreciate the four stars for workmanship. --Marcie

August 17, 2024

Kaity is excellent and cooperative. Honda dealer is professional and comply customer issues. All excellent More

by PRALAY.SOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Quality of work poorly done. Will never recommend anyone to this service center. Problems encounter: missing wheel well & front grill clips , missing screws on steering column a More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Matehuala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of service
Aug 11, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened and discuss with our manager (I need to know your name in order to do this). --Marcie

August 08, 2024

I was completely impressed by the professionalism of staff they are not only friendly but also highly skilled More

by crystalmc889
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 17, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

August 06, 2024

Diana was knowledgeable and to the point, knew her stuff inside out. Very satisfied with the care I’ve received from her. More

by Zeynep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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