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Bronx Honda - Service Center

Bronx, NY

4.2
2,731 Reviews

2,731 Reviews of Bronx Honda - Service Center

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November 15, 2022

Good job as safely my car is travel longer so perfect pretty as far here More

by Seanjam30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! --Marcie

November 15, 2022

No appointment! !! Walked in for a oil change and i out in under 1 hour. I’m going back! More

by SABELY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! --Marcie

November 14, 2022

Terrible service. Was told 2 hour wait and waited over 4! Terrible communication - I was told my appointment was just for “intake” - not for the actual service. I had More

by erin.ratner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Bronx Honda responded

We apologize for your recent experience, it is not typical at all. If you email me at marcie@bronxhonda.com I will discuss this with our manager. It is not unusual for the diagnostic and the actual repair to take place on different days because they are both time-consuming. I hope you will give us another opportunity to show you the level of service we are capable of. --Marcie

November 14, 2022

When I received my car back from service I had to go back bc they didn't reset the odometer/dashboard. They did fix it afterwards. More

by TEEMENAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! We sincerely apologize for the mistake and hope you will give us the opportunity to serve you again All the best, Marcie

November 12, 2022

Latoya is very helpful . The service is really organized that’s why I like to go there. So I encourage people to visit them. More

by bamavital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

November 12, 2022

Good quick and pleasant service. However I wish they would close a little later in the day so I wouldn't have to take the day off due to early appointment times. Over all I will be r More

by gabbylongz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Bronx Honda responded

Thank you so much for the feedback and five-star review! We will be looking into increasing our hours in the coming year. All the best, Marcie

November 11, 2022

Service rider is very helpful and knows his job I will bring my car to Bronx Honda for service More

by PAIGN44
Recommend Dealer
Yes
Employees Worked With
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON
Nov 11, 2022 -

Bronx Honda responded

Thank you so much for the great review! --Marcie

November 10, 2022

Amazing service! ! Definitely will be coming back, very friendly and professional and fast. Thank you More

by Lala2308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! --Marcie

November 10, 2022

The people here were very kind, respectful and helpful. They did an amazing job in helping me. More

by ISANKOH184
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! --Marcie

November 10, 2022

Did not like how dirty they gave my car back. I had steering had oil grip on it, I opened up the hood and I see my engine looks dirty with oil. When I go to other dealership in new Rochelle they More

by Brahyan Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Pena
Nov 11, 2022 -

Bronx Honda responded

Thank you for the valuable feedback, it is very important to us. We try to limit our use of plastics at Bronx Honda, but we also do our best to keep customers' cars clean. I will look into this and get back to you. I will also discuss your recommendations with out management team. Feel free to email me at marcie@bronxhonda.com. All the best, Marcie

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