2,729 Reviews of Bronx Honda - Service Center
Well I bought my car in for oil change and to get a service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my car nothing but yet I was told my timing belt need to be changed with out you checking anything on my car just disappointed ☹️ More
I expressed that I needed air in my tires. I was told that in order to pass the New York State inspection, my tire light would have to turn off. They did not put air in my tires, which was ver I was told that in order to pass the New York State inspection, my tire light would have to turn off. They did not put air in my tires, which was very disappointing. I asked if they can change my registration sticker prior to the inspection, and one of the staff did supported with that after the inspection was completed, as the person doing the inspection did not do it. I will not be going back to this Honda location. More
Oooooo0000bad bad bad malo malo I was there to many times and a few things a few times they didn’t change my oil and they told me they did and a few things a few times they didn’t change my oil and they told me they did More
Since I have been dealing with service advisor Katie she has kept me informed what the technician is doing with my vehicle no surprise. She communicate with me very good when ever I’m at the dealership. has kept me informed what the technician is doing with my vehicle no surprise. She communicate with me very good when ever I’m at the dealership. More
katie is the best always on point great communication and overall a good service advisor. overall a good service advisor. More
I recently took my car to Bronx Honda on Zerega to have my driver’s side window replaced, expecting expert service and attention to detail from the car's manufacturer. Unfortunately, what I received was a my driver’s side window replaced, expecting expert service and attention to detail from the car's manufacturer. Unfortunately, what I received was a series of inconveniences and poor workmanship, all for an $800 bill. Initially, I was informed that my car would be ready in five days. Upon arriving to pick it up, I noticed that two of the moldings around the window were damaged. Bronx Honda agreed to replace these moldings, which took another four days. When I returned to pick up my vehicle, I found that another molding had been damaged, and the door was scratched all around the area where the moldings were replaced. This time, I spoke directly with the service manager, who assured me that they would replace the molding and take my car to the body shop to have the door painted. This process took an additional five days. When I got my car back, there was white overspray from the door on the side mirror housing and window molding, both of which are glossy black. They promised to remove the white paint, which took another four days. To make matters worse, when my car was finally returned, the new black moldings around the window were discolored. Despite all the issues, I received no compensation for the time lost, the inconvenience caused, or the subpar service provided. Bronx Honda has lost a customer, and I will certainly think twice before choosing Honda again if this is the level of service they deem acceptable. More
Informative, easy to communicate with. Understand her job.Nice and polite. Professional and keeps updating on the process at hand Understand her job.Nice and polite. Professional and keeps updating on the process at hand More
Latoya was very helpful. She explained the work that was needed to be done and about how long it would take. I found her to be very respectful from start to end. She explained the work that was needed to be done and about how long it would take. I found her to be very respectful from start to end. More
Honda es seguro para nuestros carros en los que es para los servicios, muchas gracias por la atención los servicios, muchas gracias por la atención More
Overpriced services. They told me the engine air filter needed replacement without checking when it was last replaced. It was replaced at another dealership 8 months prio They told me the engine air filter needed replacement without checking when it was last replaced. It was replaced at another dealership 8 months prior. They wanted to charge me 230$ for cabin air filter change and deodorizer service. More