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Bronx Honda - Service Center

Bronx, NY

4.2
2,731 Reviews

2,731 Reviews of Bronx Honda - Service Center

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December 10, 2022

I spent 4 hours waiting to get an oil change and inspection. This was highly unexpected. After 3 hours I was told the mechanics was short staffed. I'm a patient person but waiting 4 hours is ridicul More

by RAMSTEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Bronx Honda responded

Thank you for the valuable feedback, and for the five stars for Latoya. I trust she kept you informed while you were waiting. I sincerely apologize for the unacceptable wait time. Unfortunately, with Covid and family emergencies, we were caughr very short-handed the day that you visited. We are trying to hire more techs to ensure thus does not happen again. If you know anyone who is interested, they can reach me at marcie@bronxhonda.com. . All the best, Marcie

December 10, 2022

The service was great. They were courteous, accommodating and informative. I will certainly recommend their services. More

by nnrivera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Bronx Honda responded

Thank you so much, we are so grateful to you for supporting Bronx Honda! We wish you and your family a safe and joyful holiday season! All the best, Marcie

December 10, 2022

Great service and excellent staff. They accommodated my vehicle for service and returned my vehicle to me really quick. Extremely happy with their service. More

by SAMOCASIO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

December 08, 2022

This dealership has amazing prices and helps me out whenever I have questions or doubts. More

by starlin.hiraldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda! We hope to see you again down the road. All the best, Marcie

December 08, 2022

Victor at service was professional and helpful. If I need to purchase another automobile Honda will not be top of my list. I don’t understand how an owner of a 2018 HRV with only 41000 miles wa More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Bronx Honda responded

Hi, feel free to email me at marcie@bronxhonda.com so we can discuss your vehicle. Thank you. --Marcie

December 06, 2022

The service at Bronx Honda has been performed in a timely manner and are very professionals . More

by julio.brv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

December 05, 2022

I was helped by Latoya . She was polite and respectful. Met all my needs. I had an issue regarding my yearly inspection. She went far and beyond to accommodate me . Thank you More

by calixtojorge321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Bronx Honda responded

We are so grateful to you for your review, and for the shout-out to Latoya, we are lucky to have her here! --Marcie

December 05, 2022

Great service getting my recall done within few hours and calling me right away to inform my car was ready same day repair More

by adelacruz0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we are grateful to you! All the best, Marcie

December 05, 2022

Excellent service even when busy they will keep you informed on the update service for your vehicle More

by rlbcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! All the best, Marcie

December 05, 2022

Good service. I’ve only been here twice, I really can’t say much at this time More

by JOSIENANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda! All the best, Marcie

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