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Bronx Honda - Service Center

Bronx, NY

4.2
2,731 Reviews

2,731 Reviews of Bronx Honda - Service Center

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December 17, 2022

Quick, honest, they explain everything to you, they keep you informed each every step of the way More

by Tom.oconno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you so much! --Marcie

December 17, 2022

It would be nice if it wasn’t painted so drably. The snacks and drink area is really nice. Plenty of room to sit and chairs are comfy. I’m glad they have established an area to line up in now. Staff More

by vacevedo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you, your feedback is very valuable to us. We recently painted the waiting area, as well as part of the outside, but I will review it more closely. All the best, Marcie

December 17, 2022

Professional service and quick service. I will recommend it to my friends and relatives anytime. More

by DANCIS61
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! Happy Holidays! All the best, Marcie

December 17, 2022

The Bronx Honda auto service needs better communication between the mechanics and customers within two weeks I have to go three times now for low tire pressure.: More

by CSANTIAGO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened with our manager. Thank you. --Marcie

December 16, 2022

The advisor said she will call me in few hours and she never call me back. At 4 I call to find out the status of the car which they didn’t have any. Car was at Honda 3 days just for a diagnosis. I’m very More

by LSANCHEZ61627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bronx Honda responded

I'm very sorry, please email me at marcie@bronxhonda.com so I can review your repair order with our management team. All the best, Marcie

December 15, 2022

My experience from when I drive in the parking attendant to when I get to the cashier it’s excellent. More

by Mir911mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you!

December 14, 2022

It works very good an quickly and Latoya was very nice and explained what I need to do to my car More

by lminaya44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bronx Honda responded

Thank you very much, we are so lucky to have Latoya here at Bronx Honda! --Marcie

December 14, 2022

Customer service is great. Mechanics are good at what they do. Prices are ok for somethings not all. More

by Jose.lasalle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we appreciate you! --Marcie

December 12, 2022

Easy set up to get appointments and staff is very courteous.After my car left the shop saw some scratches on the front hood that was not there before. More

by AMANTRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can pull up the video of your vehicle when it was here. Thank you --Marcie

December 12, 2022

The maintenance of the vehicle was fine but something was broken on the dashboard. also the waiting times are very long, after that everything was fine. More

by cesarbrflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so we can discuss your recent experience. Thank you for giving Latoya 5 stars! -- Marcie

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