Back

Bronx Honda - Service Center

Bronx, NY

4.2
2,731 Reviews

2,731 Reviews of Bronx Honda - Service Center

Sort by
January 06, 2023

Mucho tiempo de espera para un cambio de aceite pero el problema fue en el servicio de oficina More

by JUANUBE
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Muchas gracias por apoyar Bronx Honda! --Marcie

January 06, 2023

Amazing custom service. Provided me with all of the necessary answers. I felt reassured. Very informative. More

by LLASELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you very much, we really appreciate you! Welcome to the Bronx Honda family! Letcus know if you ever need anything. All the best, Marcie

January 05, 2023

Es muy buena la atencion al cliente puedes confiar que tu vehículo estara en buenas manos More

by ADONIS.ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON
Jan 06, 2023 -

Bronx Honda responded

Muchas gracias, esperamos verte de nuevo! --Marcie

January 02, 2023

Everything was done professionally and exceptionally well. The customer service was great. I would recommend their service greatly. More

by WTULL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Bronx Honda responded

Thank you so much, and Happy New Year to you and your family! --Marcie

January 01, 2023

I loved my advisor. She helped me with all of my concerns. She gave me options and walked me through the best choice for me at that moment. More

by Ricardomartinez0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! We hope to see you again down the road! All the best, Marcie

January 01, 2023

This was my 2nd not so great experience with Latiya based upon the tine I had no choice to go to her. She failed to inform me of the status of my car or return my calls so I had to get a ride to Honda to fi More

by haileymomz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Bronx Honda responded

Happy New Year, and thank you for the important feedback. Please email me at marcie@bronxhonda.com so I can look into what happened and speak with our manager. --Marcie

January 01, 2023

Very fast this time and Latoya is funny make me laugh. when you go to serve you car you need good customer service and this time Latoya was excellent. More

by Mamichula7356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bronx Honda responded

Thank you so much, we are very lucky to have Latoya here at Bronx Honda! We hope to see you again down the road. All the best, Marcie

January 01, 2023

Muy mal servicio mala comunicación. no me avisaron a tiempo q decía dejar el carro More

by marielar2303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Bronx Honda responded

Lo siento mucho. envíeme un correo electrónico a marcie@bronxhonda.com para que pueda hablar con nuestro gerente. Feliz año nuevo! --Marcie

December 29, 2022

Came for airbag recall end up with SRS light on then told it cost $150 to diagnose why the light is on More

by i.zaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can review your repair order. I know it is frustrating, but at least the engine light went on while we were there to diagnose, as opposed to while you were on a trip. There are many different reasons for an engine light to go on (a different code is assigned to each one), so we have to charge for the time it takes to perform the diagnosis. We want to keep you safe! I hope to hear from you. Happy Holidays to you and your family! --Marcie

December 25, 2022

They are very good, they did a very good job for me, so I will recommend them to anyone else More

by ENOCH.ATTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Bronx Honda responded

Thank you so much! Merry Christmas! All the best in 2023, --Marcie

...
36
...