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Bronx Honda - Service Center

Bronx, NY

4.2
2,730 Reviews
Call Service Center (718) 892-3300

2,730 Reviews of Bronx Honda - Service Center

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February 03, 2023

X X X X X X X X X X X X X X X More

by LIALVAREZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2023 -

Bronx Honda responded

Thank you! --Marcie

February 02, 2023

Maintenance people take too long It took four hours to do it oil and filter change More

by JJIMENEZ1726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Bronx Honda responded

I'm sorry it took too long to do your oil change, I hope your service advisor informed you of the wait time. I hope you will give us another opportunity to service your car in a time-efficient manner. --Marcie

February 02, 2023

Very great dealership! They helped me with my recall very appropriately. I would recommend them to anyone. More

by J.sankar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Feb 03, 2023 -

Bronx Honda responded

Thank you very much, we appreciate you! --Marcie

January 29, 2023

Car was not fixed when I got it back. Waiting for another part that they hope will clear the dashboard error codes. Latoya is awesome to deal with. Make the customer feels like she knows More

by mrvmess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bronx Honda responded

Thank you so much, I agree with you 100% about Latoya! I am very sorry that we could not get the part in right away, but I promise you we are going to get this fixed! All the best, Marcie

January 26, 2023

El carro estaba ready el mismo día que lo lleve y si no hubiese sido porque fui a buscarlo al otro día nunca me llaman y llame como 10 veces y lo que el servicio al cliente decía que taban trabajando en el More

by JBATISTA219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Bronx Honda responded

Envíeme un correo electrónico a marcie@bronxhonda.com para que podamos analizar lo que sucede. Cuando cerró su pedido de reparación, recibió un mensaje de texto. --Marcie

January 25, 2023

staff were courteous and amicable. They were able to fit me in their schedule immediately the day after the incident and had the vehicle ready within two days. More

by o.collazojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

January 24, 2023

Engine light was back on after 2 days won’t take it back there again More

by XAVIER.A.PARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Bronx Honda responded

Hi, can you come in this week so we can take a look -- email me at marcie@bronxhonda.com. Engine lights have separate and individualized codes. If we made a mistake, we will make it right, but it is also possible that the latest engine light is indicating a separate problem. Thank you. --Marcie

Jan 24, 2023 -

XAVIER.A.PARKS responded

I already took care of the problem went to another Honda shop thank you

January 22, 2023

She was nice, present and good spirited. She knew her job very well. Great customer service. More

by Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Bronx Honda responded

Thank you very much - we are lucky to have Latoya here, and we are grateful for your support! --Marcie

January 22, 2023

She is one worker pf honda thankz for help me to get my car ready quickly More

by DENNY8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

January 16, 2023

I was treated with such respect and manner, that's one of the reasons why I will always choose Honda. More

by MINERVABORRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Bronx Honda responded

Thank you so much for the great feedback, we appreciate you! --Marcie

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