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Bronx Honda - Service Center

Bronx, NY

4.2
2,730 Reviews
Call Service Center (718) 892-3300

2,730 Reviews of Bronx Honda - Service Center

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February 18, 2023

Performed what was needed, overall experience was good, plan to get my Honda serviced there again More

by Boruta Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Bronx Honda responded

Thank you very much, we appreciate your support and loyalty! --Marcie

February 18, 2023

They didn't have my parts ready when I arrived until the next day. So they kept my car 2 days. They forgot to call me because they were so busy and I think it was because they didn't do the work, I had to More

by KMAMAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened and get back to you with a full explanation of what caused the delay. --Marcie

February 17, 2023

Great service everyone is very friendly and helpful you don’t wait to long I would recommend Bronx Honda to everyone More

by M_DEVIVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Bronx Honda responded

Thank ypu very much for supporting Bronx Honda, we are grateful! --Marcie

February 12, 2023

Christiana and crew were so helpful and made things so easy! Definitely my favorite service center! More

by Jgalarza2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Feb 12, 2023 -

Bronx Honda responded

Thank you so much for the great feedback, we are very lucky to have Christina here at Bronx Honda! --Marcie

February 10, 2023

I do not recommend this place to do any car service never in my life had a bad experience like this. More

by ANEUDY1714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can understand your experience and conduct a review. Thank you. --Marcie

Feb 10, 2023 -

ANEUDY1714 responded

I went to the place to change the oil in my vehicle on January 23, after waiting for 2 hours they told me that the service to my vehicle will not be possible because it had a screw that was aftermarket but I was there on August 29 and they did the service without any problem on January 23rd, that day of the service, Mr. Victor told me that they forgot to tell me that detail and it was not in the service notes either. On January 23, before handing me over, they left the engine without oil in the engine and with the oil filter with a hole, which I had to call to a tow truck to avoid damaging the vehicle's engine.

Feb 13, 2023 -

Bronx Honda responded

On your recent visit, we explained that we cannot perform an oil change due to the after-market drain bolt leaking A LOT of oil. We determined that a new Honda oil pan is needed and gave you the cost estimate. We also put this in the multi-point inspection. Back in August, we noted that someone had installed an after-market drain bolt but in the ensuing 5 months it has become a more serious problem. We apologize for not thoroughly explaining the repercussions of using after-market parts in August. Please let us know if you want us to do the repair that we quoted for you Thank you for reaching out. --Marcie

February 10, 2023

They move very slow. Waited 3 hours jus for an oil change and that’s really uncomfortable More

by Starboy
Service Time
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Bronx Honda responded

Thank you for the feedback, it is important to us. I apologize for the wait time. If you email me your name at marcie@bronxhonda.com, I will look into what happened. --Marcie

February 09, 2023

Convenient fast service good personnel been coming to Honda Bronx for Over twenty one years More

by Hecrodguez219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Bronx Honda responded

Thank you very much, we are grateful to you for your loyalty to Bronx Honda! Let me know the next time you visit us (marcie@bronxhonda.com) so I can say hello in person. All the best, Marcie

February 06, 2023

I was greeted with smiles and laughter. Of course exceptional service from Latoya and the team. I enjoyed the atmosphere and the experience with my service. More

by aadames83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Bronx Honda responded

Thank you so much, we are always happy to exceed our customers' expectations! And thank you for the shout-out to Latoya! --Marcie

February 05, 2023

The i customer service representative was friendly, professional and knowledgeable. Made me feel at ease More

by claudmod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

February 04, 2023

Quick great service. No wait. Very nice Nd professional. Thank you so much for your help. More

by nyc0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2023 -

Bronx Honda responded

Thank you very much, we appreciate you! --Marcie

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