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Bronx Honda - Service Center

Bronx, NY

4.2
2,730 Reviews
Call Service Center (718) 892-3300

2,730 Reviews of Bronx Honda - Service Center

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March 08, 2023

I was delighted to see the manner in which I was taking care of . The Honda location located, Zerega Avenue are truly professionals. I was very pleased with the service.. Thank you, Victor ad this week, a More

by CMONEGRO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales: Mike from White Plains location a 10
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Mar 08, 2023 -

Bronx Honda responded

Thank you very much, we appreciate you! --Marcie

March 06, 2023

I went in for a recall and was told it will need a few hours so I decided to wait in the waiting room and waited for abt 2 hours and the vehicle was ready More

by Cindy.abusood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Bronx Honda responded

Thank you so much, we love when we exceed our customers' expectations! Let us know if you ever need anything! All the best, Marcie

March 03, 2023

Great customer service support from Mrs Latoya Thompson and quick service after dropping off the car. More

by MSENYA04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda and Latoya! We appreciate you! --Marcie

February 25, 2023

I am thankful for the service I received. It was worth the wait. Thank you! More

by Guzmayra67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2023 -

Bronx Honda responded

Thank you so much, your feedback means so much to us! Welcome to the Bronx Honda family! --Marcie

February 24, 2023

Katie and Victor from the Service Department at Bronx Honda were great. They are true assets to Honda and your franchise. Thank you both for your great service and dedication. More

by HERIBERTO_RMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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Feb 25, 2023 -

Bronx Honda responded

Thank you so much, we are very lucky to have Victor and Katie here. Welcome to the Bronx Honda family! All the best, Marcie

February 23, 2023

The last time I tried to have a noise removed. The front brakes, on reverse, are making a tremendous noise. The problem was not removed. More

by edwinchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can review your repair order. Can you bring the car back so we can test drive it? --Marcie

Feb 23, 2023 -

Bronx Honda responded

We are calling you up to set up a time for you to do a test drive with the original technician. I think this will help, because he did not notice the noise when he drove the car the first time. Thank you, and I hope you will give us the opportunity to work with you to resolve this. --Marcie

Feb 25, 2023 -

edwinchild responded

This is tax season and I am very busy. Please give me an appointment to take the car again.

Feb 25, 2023 -

Bronx Honda responded

Ok, we will get you an appointment and call you to confirm. Thank you. --Marcie

February 22, 2023

The job you did was very well done, I will visit you when I need it , thank you. More

by Ramón Pérez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! --Marcie

February 20, 2023

Been going there for years now. Staff knows me and very personable experience! Happy to use Bronx Honda service. More

by Neen123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Bronx Honda responded

Thank you so much, we are grateful for your loyalty to Bronx Honda! We will always work hard to earn your business! All the best, Marcie

February 19, 2023

Work charges and parts are sometimes too high thereby increasing the overall bills for customers. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Bronx Honda responded

Hi, it is frustrating that prices have increased in the automotive service industry, as they have increased everywhere, I can assure you, however, that our parts and labor charges are competitive with other Honda dealerships in the New York area. If you want to email me at marcie@bronxhonda.com, I can review your invoice with you. --Marcie

February 18, 2023

Bronx Honda help me get my car about and running. Highly recommended them for anything More

by palace_clods_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2023 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! --Marcie

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