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Bronx Honda - Service Center

Bronx, NY

4.2
2,730 Reviews
Call Service Center (718) 892-3300

2,729 Reviews of Bronx Honda - Service Center

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April 04, 2023

Victor and his service team are the best at what they do. Short wait time for oil change, can’t beat that! More

by Purplehazer391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! I agree 💯💯💯 about Victor, we are very lucky to have him and his team here. We hope to see you again down the road. --Marcie

April 01, 2023

I was very happy with the prompt service. I’m never disappointing with Bronx Honda. I will always refer to them as my Car haven More

by GYRORICAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

Bronx Honda responded

Thank you very much, we are grateful for your loyalty to Bronx Honda! All the best, Marcie

April 01, 2023

Excellent customer services and on time accurate services. Staff and service provided is optimized and properly performed. More

by ALFONSINABK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

Bronx Honda responded

Thank you so much for your kind words, it means a lot to all of us here at Bronx Honda! All the best, Marcie

March 31, 2023

I like the service at Bronx Honda and the staff is great but the appearance of the waiting room the in side is so unattractive. More

by Shauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

Bronx Honda responded

Thank you for the feedback, it is very important to us! We are in the process of sprucing things up, please let us know what you think the next time you visit. --Marcie

Apr 02, 2023 -

Shauna responded

The entire building is very unattractive. The parts department. The guys in the part department have to dressed like they are out side in the cold. Honda can surely treat there staff better.

March 29, 2023

Wonderful customer service! Latoya is amazing and helpful. She kept me informed every step of the way. More

by macsac608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 26, 2023

I always have the pleasure of dealing with Victor M. However Latoya and the other staff at BronxHonda always greets the costumers with a smile, friendly attitude and welcoming attitude. Although I canno More

by honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Bronx Honda responded

Thank you so much for the great feedback, we appreciate you! 🙏🙏🙏 All the best, Marcie

March 25, 2023

It is very reliable and. The staff is polite and courteous. Will recommend this place to others More

by GMAHANNAH3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2023 -

Bronx Honda responded

Thank you so much, we are very grateful to you for your support! Welcome to the Bronx Honda family! --Marcie

March 25, 2023

Prices need to be displayed and discussed from the beginning so the customer can decide to repair their vehicle there or not. More

by JORTIZ168TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2023 -

Bronx Honda responded

Thank you for the valuable feedback, I will discuss our postings with our service manager. We do post our labor rate, and maintenance charges, and we never start a repair job without advising the customer of the cost, and obtaining approval. Thank you again. --Marcie

March 24, 2023

Unprofessional, rude and don't take customers concerns under consideration in questions about our vehicle. More

by SANTOSMICHAEL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can understand your experience and speak with our manager. Thank you. --Marcie

March 23, 2023

Because you are very courteous when I aproch to place to request a service To my car More

by Lord1146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

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